Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

Method_Alex — Thu, 25 Jul 2013 14:27:09 GMT

Hi Nebo

Thanks for your feedback! If you're looking for the kind of technical support I think might benefit you best, I am the wrong guy to talk to -- but I can direct you to the right people! The connections you're referencing will eventually be covered in our documentation, but it's not in my docket for some time. In the meantime, if you find yourself struggling with any element of the program, I'd urge you to get in contact with our Support team, who can likely walk you through the process (certainly, they'd be more helpful than I would on this issue). You can get our Support line at 1.888.925.6238 extension 2. They're great guys and I know they can give you a hand with this.

And to answer your other question, Sandman is definitely very high on my list and I don't know if I could recommend something "better", but if you're into that genre I'd highly recommend Bill Willingham's "Fables" series, as well as Brian K. Vaughan's "Saga".

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

Method_Alex — Thu, 25 Jul 2013 14:21:57 GMT

Hello steveb!

Unfortunately it doesn't look like such a schema is on my radar for a very long time, if at all. I spoke with our Chief Operations Officer about this issue, and he said it would be supremely difficult for us to upkeep such a roadmap, because every time we changed an element of the back end (like adding a new field for tracking a location, for example) we'd have to update all the references for that field. Ultimately, Method is just too dynamic a product for a static schema of the type you're suggesting to be feasible in the near future. However, if your client is doing in-house development, please bear in mind that our Support team is on call from 9-6 EST Monday-Friday, and there's always the potential to book time with one of our Consultant team.

Sorry about that!

Best,

Alex

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

Nebo — Wed, 24 Jul 2013 22:59:07 GMT

Hey Alex,

Is there a way to have you on skype or on consulting? It would be a great thing to have some kind of chart showing connections between fields and screens. I've lost like 20 hours already in figuring what screen is shown where. there is a nice hoover option that shows it but not for portals and similar. So chart of connections between fields/tables/screens would be precious.

P.S. If you have found better comic then Gaiman's Sandman please recommend. :D

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

steveb — Wed, 24 Jul 2013 20:25:59 GMT

Welcome Alex,

I just started catching up on inbound RSS feeds and your post is timely. I have a MethodCRM client that is doing in house development. They are asking for a schema. I assume they mean table and element layouts (I've asked for confirmation). I know it will be a pain to maintain with all of the changes etc. that are and will continue to go on. But is something like that even on your radar? Or does it exist and I just don't know about it?

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

Method_Danny — Mon, 15 Jul 2013 14:40:40 GMT

@Mary - That's ok Mary. I don't have any hard feelings. =)

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

Method_Alex — Fri, 12 Jul 2013 12:44:05 GMT

Fran: so pleased you think so!

Mary: why thank you!

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

mlongacre — Fri, 12 Jul 2013 04:05:48 GMT

Hi Alex, I think you are going to be my new favorite person at Method! (Sorry Danny...)

-Mary

re: Introducing Method CRM’s Technical Documentation! (more exciting than it sounds)

fran — Fri, 12 Jul 2013 03:46:54 GMT

Ok Alex..

Welcome and Nice work. Great overview for new customers. Will convert to this instead of using my own....