Method Community

 

Release Notes

  • Method Updates - June 10th, 2024

    The following updates are now live for users of Method

    New Features / Updates

    • Work Orders, Field Crew - Added the ability for users to customize the SMS text messages. (PL-46843)

    Fixes

    • Reports & Print Templates - Fixed an issue where the copy tool was not using the name entered by the user. (PL-39355)
    • New / Edit Work Order | "Email" button does not merge fields from the Customer table. (PL-46836)
    • Items - Added filter for service items to exclude AR and AP accounts. (PL-47140)

    Regards,

    Harman

  • Method Updates - June 7th, 2024

    The following updates are now live for users of Method

    New Features / Updates

      Fixes

      • Communication Settings - Fixed issue with status column not appearing in search on the Email Senders table. (PL-46738)

      Regards,

      Courtney

    • Method Updates - June 6th, 2024

      The following updates are now live for users of Method

      New Features / Updates

        Fixes

        • Actions - Fixed an issue where the show/hide action required a screen refresh to work as expected. (PL-46988)
        • Payments - Fixed an issue where ReceivePayment record was not created for successful transactions . (PL-46620)
        • Email Senders - Fixed an issue where retrieving from the Email Senders table gave an error. (PL-46408)

        Regards,

        Hannah

      • Method Updates - June 5th, 2024

        The following updates are now live for users of Method

        New Features / Updates

        • Edit Entity - Improved error message when a user is attempting to delete a customer with existing transactions on QBDT. (PL-46007)

        Fixes

        • Edit Entity - Fixed an issue where allowing a customer with an active sub-customer to become inactive caused a sync conflict. (PL-43056)
        • Opportunities - Fixed logic in reorders flow causing an error when accessing customer portal. (PL-46997)

        Regards,

        Hannah

      • Method Updates - Jun 3rd, 2024

        The following updates are now live for users of Method

        New Features / Updates

          Fixes

          • Sales Orders - Fixed an issue where it was possible to set a TxnDate prior to the Inventory Start Date for some of the items included on the transaction, resulting in a sync conflict. (PL-46861)
          • Sales Orders - Fixed an issue that occurred when creating a copy of an invoiced sales order. (PL-46871)

          Regards,

          Arshi

        • Method Updates - May 31st, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Activities - Add comment to label the Proposal Payment Unsuccessful email activity. (PL-46979)
          • Email Settings - Added note calling out when emails will be sent from notifications@mail.method.me. (PL-46177)
          • Communications History - Updated delivery server display for increased specificity. (PL-46939)

          Fixes

          • Work Orders - Fixed an issue where customers were unable to create recurring work orders. (PL-46924)
          • Purchase Orders - Fixed an issue where converting a sales transaction to a purchase order would pull in the item's Sales Price instead of the Purchase Cost. (PL-46958)
          • Purchase Orders - Fixed an issue where the Sales Tax Code was not properly selected when converting a sales transaction to a purchase order. (PL-46980)
          • Purchase Orders - Fixed an issue where the Sales Tax Code was not being pulled in properly when selecting an item (QBO Global only). (PL-46975)
          • Sales Transactions - Fixed an issue where some Item dropdowns were not sorted alphabetically. (PL-46780)
          • Estimates - Fixed an issue on the Preferences screen where the Deposit Item dropdown was hidden in the Advanced Settings section. (PL-46741)
          • Sales Transactions - Fixed an issue where it was possible to set a TxnDate prior to the Inventory Start Date for some of the items included on the transaction, resulting in a sync conflict. (PL-46536)

          Regards,

          Harman

        • Method Updates - May 27th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Internal Notes - Added UX improvements to make the creation process faster. (PL-46324)
          • Work Orders - Added logic when creating an invoice to include the discounts applied to the estimate. (PL-46302)
          • Proposals - Added a filter to the notification email dropdown to only list recommended stock and custom email templates. (PL-45999)
          • Portal - Added navigation from Invoice to related Proposal. (PL-40718)
          • Work Orders - Added changes to make editing customer/contact info easier. (PL-46323)

          Fixes

          • Email Campaigns - Fixed an issue where the Send Campaign routine was failing in scenarios where inactive contacts were included as recipients. (PL-46868)
          • Estimates - Fixed an issue on the Preferences screen where the Deposit Item dropdown was hidden under the Advanced Settings section. (PL-46741)
          • Contacts - Fixed an issue where the Sales Tax Code was hidden on the Edit Entity screen for leads. (PL-45227)
          • Estimates, Invoice - Fixed logic on Xero to allow changing the quantity of description-only line items. (PL-44657)
          • Activities - Fixed an issue were the merge field Contacts.FirstName was not populating on click of View Sent Email. (PL-46441)
          • Donor Pages - Fixed logic to not allow a test drive on the donor page until a minimum set-up is met. (PL-45102)
          • Proposals - Fixed the app routine to ensure a check for active payment methods before retrying failed payments. (PL-46964)

          Regards,

          Arshi

        • Method Updates - May 16th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Editable Grids - Added a new empty state when no records are found. (PL-46079)
          • Xero - Added a feature to allow using negative line items on transactions. (PL-46589)
          • Method Sync Engine - Added a feature to allow choosing QBXML version to fix XML text stream errors. (PL-45168)
          • Work Orders - Updated one of the “Share” button menu items on the Work Order List screen from “Email Selected” to “Email Assignees”. (PL-46299)

          Fixes

          • QBO - Fix for sync conflict "TxnTaxDetail" on updating the shipping address on transactions. (PL-46730)
          • Estimates - Fixed an issue where the email button in the email led contacts to an error page (QBO Global only). (PL-46904)

          Regards,

          Phil

        • Method Updates - May 15th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • QBDT Sync - Added LocationSiteRef field to Sales Receipt Line Table and made it available to sync with QuickBooks. (PL-46493)
          • Sales Transactions - Updated the mobile view of the line item grid to include the item description. (PL-44876)

          Fixes

          • Sales Orders - Fixed an issue where the sales tax did not properly carry over from estimates, through sales orders, and onto invoices for QBO accounts. (PL-46251)
          • Sales Orders - Fixed an issue where the "Make a Copy" button did not appear on mobile. (PL-45313)
          • Bills - Fixed an issue where two "Add Item" buttons appeared on screen. (PL-45243)

          Regards,

          Hannah

        • Method Updates - May 14th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Proposals - Improved the column sizing on the View Proposal screen. (pl-46037)

          Fixes

          • Purchase Transactions - Fixed an issue where the email button did not merge fields from the Vendor table. (PL-46612)
          • Proposals - Fixed an issue where the required Terms field did not display a red "required" asterisk. (pl-45255)

          Regards,

          Nicolas

        • Method Updates - May 13th, 2024

          The following updates are now live for users of Method

          Fixes

          • Sales Transactions - Fixed an issue where the email button did not merge fields from the Customer table. (PL-46581)
          • Cases - Fixed an error caused by setting the Default Case Status preference to empty. (PL-46680)

          Regards,

          Arshi

        • Method Updates - May 10th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Email Campaigns - Automatically add unsubscribe links and headers to marketing emails. . (PL-45150)

          Fixes

          • Email Campaigns - Fixed an issue where inactive entities could be included in a campaign, resulting in errors. (PL-46482)
          • Opportunities - Fixed an issue where a lead was being converted to a customer when converting an opportunity to a sales transaction. (PL-46671)

          Regards,

          Harman

        • Method Updates - May 9th, 2024

          The following updates are now live for users of Method

          Fixes

          • Contacts - Fixed an issue where clicking Email Contact on an activity would create a new activity even if you didn’t end up sending the email. (PL-46435)
          • Time Tracking - Added a show message to explain QBO's Has Been Billed status if manually selected. (PL-44359)
          • Portal - Fixed the count on the Service Agreement tile to exclude completed proposals. (PL-44243)

          Regards,

          Courtney

        • Method Updates - May 8th, 2024

          The following updates are now live for users of Method

          New Features / Updates

          • Communication History - Changed "sent" status to "pending" for better accuracy and clarity. (PL-45110)

          Fixes

          • Editable Grids - Fixed an issue where grids weren't displaying in app ribbon panels in certain scenarios. (PL-46584)
          • Editable Grids - Fixed an issue where no results found message was not being displayed in certain scenarios. (PL-46623)
          • Email Settings - Fixed an issue where disconnecting Gmail OAuth was not working correctly. (PL-46095)

          Regards,

          Hannah

        • Method Updates - May 6th, 2024

          The following updates are now live for users of Method

          New Features / Updates

            Fixes

            • Terms - Fixed an issue where terms previously used on transactions could be deleted, resulting in a sync conflict. (PL-46499)
            • Time Tracking - Fixed validation to ensure a payroll item is selected for employees that need time entries transferred to paychecks (QBDT). (PL-44230)

            Regards,

            Arshi

          More Posts « Previous page - Next page »

          This Blog

          Syndication

          Archives