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Transaction Screen

Last post 02-23-2011 4:41 PM by Method_Michael. 3 replies.
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  • 02-22-2011 2:47 PM

    Transaction Screen

    On the Field Service Tab >> Estimates Tab Link the "Save & Email" button is asking to redirect to the "Recent Transactions" Tab Link. However, it can't be located and I don't see it in my screens list.

    Did the Recent Transactions tab link get removed? How do I restore it?

  • 02-22-2011 4:55 PM In reply to

    Re: Transaction Screen

    matlow99,

    Are you receiving an error message when you click Save & Email? If not what exactly is the sequence of events? Or is this issue with the email that is sent out when you click Save & Email?

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-23-2011 4:19 PM In reply to

    Re: Transaction Screen

    It is an error and it appears when I click "save & email" the pop up says  "can't find the Recent Transactions tab" The error is correct for some reason I don't have a Recent transactions screen or even a Transactions screen. I don't know where they disappeared to.

     

    So How do I get the Recent Transactions screen back?

  • 02-23-2011 4:41 PM In reply to

    Re: Transaction Screen

    Matlow99,

    The screen you are looking for is called ContactsPortal_Transactions. If you go to Customize > Tabs do you see a Contacts Portal tab listed there? If so, can you click on Edit Tab Links you should see Recent Transactions as a Tab Link Name and it should open screen ContactsPortal_Transactions, if it's not listed add it and try the process again. If you are still having issues enable the MethodSupport user (Customize > Users) and email me your account name so I can take a look at your account. My email address is m.melo@methodintegration.com.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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