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Logging Activities via Outlook Plug In

Last post 02-08-2013 9:55 AM by Method_Adam. 1 replies.
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  • 02-07-2013 6:16 PM

    Logging Activities via Outlook Plug In

    When I log an activity via the outlook plug in, is there any way to log that incoming email and also hit a check box to send an email at the same time like with New Activities screen within Method itself?  Essentially I want to log both the incoming email and the outgoing reply in one effort so I have documentation of both.

  • 02-08-2013 9:55 AM In reply to

    Re: Logging Activities via Outlook Plug In

    Answer

    Hi,

    There is no function in the gadget to send an email from Method.  You could reply to the message from Outlook, and log the sent message as an activity as "Email Incoming & Outgoing" type and include both email and the reply.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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