Method:Classic General Q&A

Re: can two email addresses be associated with one employee

Anonymous — Mon, 23 Jan 2012 18:59:57 GMT

Hi wmcfall,

To assist you with question 3, I recommend that you look at the `Send Email` action which is very similar to the `Email Work Orders` button within the `FieldService_WorkOrderList` screen.

If you need further assistance with how to make the action work for you, we have a consulting service that is available, and we can configure that button for you during your consulting time.

I hope that guides you to the right direction.

Ronen

Re: can two email addresses be associated with one employee

wmcfall — Sat, 21 Jan 2012 03:21:28 GMT

Thanks Paul.

I believe that I have everything done with the exception of number 3.

I am not sure how to implement the last instruction.......

How do we input what the secondary email?

How do I implement your instruction to number 3?

I have watched the tutorials on customization but this seems a little out of the scope of what they explained very nicely.

Thanks for your help

Wade

Re: can two email addresses be associated with one employee

Method_Paul — Sat, 21 Jan 2012 01:22:58 GMT

No, that's not a standard feature. But you could add that through customization:

1. Add a new field called secondaryemail to the Users table.

2. Create a simple screen based on the User's table. It could be as simple as having only a grid with the fields you need, and making sure it supports edit.

3. On the button that emails the work orders, include the secondaryemail for that employee as a CC to the email.

It's Method, so you aren't stuck in a box of only being able to use standard features - you can extend Method to do what you want.

Paul

can two email addresses be associated with one employee

wmcfall — Fri, 20 Jan 2012 21:47:06 GMT

We have a need for an employee to receive his workorders at two different email addresses . We have tried using a comma and a semicolon and both would not work.

Any ideas?