http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/10828.aspxFri, 17 Feb 2012 23:10:28 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:10828Anonymous0http://forums.method.me/cs/forums/thread/10828.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=10828<p>Hi LAppeal, <br /><br />I have a couple of questions to ask you:<br /></p> <ol> <li>Is this happening on an original screen or a customized screen? </li> <li>In the <b>QuickBooks</b> tab group, if you go to <b>Employees &gt; Employee List</b>, are you added as an employee?</li> <li>If you go to <b>Customize &gt; Users</b> and cick on the <b>Edit...</b> link for your username, in <b>Step 1 of 10</b>, in the dropdown for <b>Link to Employee/Vendor/OtherName (SalesRep)</b>, is your name selected as a sales rep for your username?</li> </ol> <p>Ronen</p>http://forums.method.me/cs/forums/thread/10825.aspxFri, 17 Feb 2012 22:32:38 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:10825LAppeal0http://forums.method.me/cs/forums/thread/10825.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=10825<p>The filter does not work when selecting &#39;My Active Customers...&#39; although the customers are assigned to specific sales reps. The filter only works when a &#39;Shared Customer&#39; option is selected.</p> <p>How should I go about correcting the problem?</p> <p>&nbsp;</p> <p>Nia</p>