http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/11324.aspxThu, 15 Mar 2012 12:35:09 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:11324Method_Paul0http://forums.method.me/cs/forums/thread/11324.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=11324<p>James -</p> <p>I checked into it. &nbsp;You are right, there is a key line missing in the backend which checks to see if the ActualCompletedDate is empty first before setting a completed activity to the current date/time.</p> <p>I have changed this on your accounts manually (but keep in mind this can get reset if you edit the Activity table again). &nbsp;If anyone else reading this has this need, let me know your account name via a private message and I&#39;ll change yours too.</p> <p>This will go out as a permanent fix to all users on the next update.</p> <p>Thanks for catching this.</p> <p>Paul</p>http://forums.method.me/cs/forums/thread/11322.aspxThu, 15 Mar 2012 03:44:09 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:113221strate0http://forums.method.me/cs/forums/thread/11322.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=11322<p>Support,</p> <p>While testing some screen functions, I noticed that I can&#39;t back date Actual Completed Date on Activities or Work Orders.&nbsp;I had to edit the Work Order screens to show actual completed date. &nbsp;In some cases, my crews are unable to complete work orders in the field so they will complete them at home.&nbsp; The problem is that when they save and close the work order, it uses the current date/time for the actual completed date and time.&nbsp; For some reason, we can&#39;t over ride it.&nbsp; It also happens on the default Activities screen.&nbsp; This wasn&#39;t a problem with previous versions of Method.</p> <p>Again, the work order screen is customized; however, the activities screen is default and they both have the same outcome.&nbsp; Any advice would be appreciated.</p> <p>Regards,</p> <p>James Stapleton<br />1st Rate Pool Service, Inc.<br />214-985-1883</p>