Method:Classic General Q&A

Re: Email Template - Problem with "Insert a Link" function

Old Sales Guy — Wed, 11 Apr 2012 14:46:24 GMT

That worked.

Thanks!

Re: Email Template - Problem with "Insert a Link" function

Anonymous — Wed, 11 Apr 2012 14:43:23 GMT

Old Sales Guy:
How can I get this to work?

Log out of Method and on the login screen click the Switch to April version link. The HTML editor was upgraded in the most recent version of Method. Check the April release notes to see other changes and enhancements made.

Email Template - Problem with "Insert a Link" function

Old Sales Guy — Wed, 11 Apr 2012 14:25:01 GMT

I am having an issue with the Email Templates when I try to use the "Insert A Link" button. This issue has been for the last couple of weeks - I have used it before with no issues.

Currently, when I create a new Template and try to use the "insert a link" button, a little bix pops up and a spinning wheel appears - it never gets to the point of letting me insert the link.

I have tried the function on Explorer 9 and Google Chrome and also tried on a coworkers computer with a Vista system and Windows 7 - all with the same results.

So - help. How can I get this to work?