Method:Classic General Q&A

Re: Emails are sent multiple times

Anonymous — Thu, 19 Apr 2012 15:38:02 GMT

Just a quick correction to the above numbers; we send 16 emails in total - 15 attempts and 1 warming email.

Re: Emails are sent multiple times

Anonymous — Thu, 19 Apr 2012 14:39:01 GMT

Navitha:
Can any one let me know where the problem is?

This problem is usually directly realted to your SMTP provider, not from Method. We have an email reminder service which will try to send a failed email 14 more times, about a minute apart. If you're getting multiple emails (probably 15 in total) then I'm thinking there's a problem with your SMTP provider. Please try alternate SMTP providers and see what happens - if it works then you need to look at the SMTP provider that doesn't and work out a solution with them.

Please post back if you have any problems.

Emails are sent multiple times

Navitha — Thu, 19 Apr 2012 13:56:13 GMT

Hi,

I have configured my smtp server at the Estimate page and when trying to send out the emails, the mails are going multiple times. Can any one let me know where the problem is?

Thank you

Rajni Kumar.