Method:Classic General Q&A

Re: Resolve Conflicts

Anonymous — Fri, 08 Jun 2012 17:03:03 GMT

andrea:
I have also tried to perform a full-sync and without fail during the checking invoices stage

Andrea, please email me directly at c.ridgway@methodintegration.com and I can help you work through this.

Re: Resolve Conflicts

andrea — Wed, 06 Jun 2012 19:21:02 GMT

Chad,

I should have provided some better information the first time around.

I attempted to clear all the conflicts on 6/2/12- They reappeared.

Our transaction history sync is set to 60 days.

We keep previous year information in our active QB file. So the archiving had to do with all transactions prior to 12_31_10.

I have also tried to perform a full-sync and without fail during the checking invoices stage, QuickBooks produces a message that it need to shut down and thus the sync doesn't complete.

Re: Resolve Conflicts

Anonymous — Wed, 06 Jun 2012 18:21:02 GMT

andrea:
I have 17,000 items to resolve.

I just wanted to follow up and see if you had any luck resolving those conflicts? If you require further support please contact us directly.

Re: Resolve Conflicts

Anonymous — Mon, 04 Jun 2012 22:03:24 GMT

andrea:
Any chance this is due to archiving the QuickBooks database?

Very likely - depends on your options when archiving. I know there is the ability to remove old transactions and lists that aren't being used - when you do this Method has no way of know they were archived.

andrea:
Any way to delete them all together instead of 1 by 1?

Try the clear all setting. If that doesn't work you can adjust your transation history sync dates so that you're not syncing with older invoices and lists. If that fails then you can contact us for consulting to resolve the conflicts.

Resolve Conflicts

andrea — Mon, 04 Jun 2012 16:40:53 GMT

I have 17,000 items to resolve. Most say something like the following: The record with identify of 'XXXXX-XXXXX' appears to have been deleted in QuickBooks.

Any chance this is due to archiving the QuickBooks database?

Any way to delete them all together instead of 1 by 1?