http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/12654.aspxWed, 06 Jun 2012 16:04:17 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:12654Anonymous0http://forums.method.me/cs/forums/thread/12654.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=12654<p><BLOCKQUOTE><div><img src="/cs/Themes/methodtheme/images/icon-quote.gif"> <strong>Donna Stutts:</strong></div><div>Can you tell me why I&#39;m getting this message for new leads?</div></BLOCKQUOTE></p> <p>How are you putting your leads into Method?&nbsp; This message is correct because you can&#39;t make a customer inactive in Method.&nbsp; I&#39;ve only been able to hit this error message when I edit a customer and click the <i>Customer Is Active</i> checkbox under the Additional Info tab section then hit save.&nbsp; Can you tell me what steps you&#39;re taking to get this message?</p> <p>~C</p>http://forums.method.me/cs/forums/thread/12640.aspxTue, 05 Jun 2012 23:55:29 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:12640Donna Stutts0http://forums.method.me/cs/forums/thread/12640.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=12640<p><span style="font-size:12.0pt;font-family:&#39;Times New Roman&#39;,&#39;serif&#39;;mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA;">I&#39;m getting an error message when i put in new leads into my crm. Here it is:<br /> Since QuickBooks Online does not support an active/inactive status for customers, you cannot set this customer to inactive. Can you tell me why I&#39;m getting this message for new leads?</span></p>