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<?xml-stylesheet type="text/xsl" href="http://forums.method.me/cs/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Method:Classic General Q&amp;amp;A</title><link>http://forums.method.me/cs/forums/13.aspx</link><description>Ask technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.</description><dc:language>en</dc:language><generator>CommunityServer 2007.1 SP2 (Build: 31113.47)</generator><item><title>Changing Type and Reason on Cases</title><link>http://forums.method.me/cs/forums/thread/13239.aspx</link><pubDate>Tue, 24 Jul 2012 14:56:37 GMT</pubDate><guid isPermaLink="false">3393c1ec-311b-4812-96cb-ad8c611bba4f:13239</guid><dc:creator>Anonymous</dc:creator><slash:comments>0</slash:comments><comments>http://forums.method.me/cs/forums/thread/13239.aspx</comments><wfw:commentRss>http://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&amp;PostID=13239</wfw:commentRss><description>&lt;p&gt;This question came in via email from Mark...&lt;/p&gt;
&lt;p&gt;&lt;BLOCKQUOTE&gt;&lt;div&gt;&lt;img src="/cs/Themes/methodtheme/images/icon-quote.gif"&gt; &lt;strong&gt;Mark:&lt;/strong&gt;&lt;/div&gt;&lt;div&gt;Can you tell me where I can change the drop down selections for new cases&amp;gt;type and new cases&amp;gt; reason?&lt;/div&gt;&lt;/BLOCKQUOTE&gt;&lt;/p&gt;
&lt;p&gt;You can find the options to change on the &lt;b&gt;Cases&lt;/b&gt; &amp;gt; &lt;b&gt;New Case&lt;/b&gt; screen under the &lt;i&gt;add additional info&lt;/i&gt;&amp;nbsp;checkbox. &amp;nbsp;Beside the dropdowns for &lt;i&gt;Type&lt;/i&gt; and &lt;i&gt;Reason&lt;/i&gt; there is a &amp;quot;...&amp;quot; button. &amp;nbsp;Click this and you&amp;#39;ll find an add/edit screen to adjust the options for each dropdown.&lt;/p&gt;
&lt;p&gt;~C&lt;/p&gt;</description></item></channel></rss>