http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/13957.aspxThu, 04 Oct 2012 15:24:37 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:13957Anonymous0http://forums.method.me/cs/forums/thread/13957.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=13957<p><span id="mce_0_start" style="overflow:hidden;">Kyle asked this question via email...</span></p> <p><BLOCKQUOTE><div></p> <p>When I convert a lead to a customer it is coming across as inactive in Method and Quickbooks.<span style="text-decoration:underline;"></span><span style="text-decoration:underline;"></span></p> <p>What do I need to do to prevent this from happening?</p> <p></div></BLOCKQUOTE></p> <p>Kyle, I suspect you have the lead already marked as inactive. &nbsp;When converting an inactive lead to a customer they stay inactive so before you convert the lead you should flip them to active status. &nbsp;If they&#39;re marked as active and this happens then are you working from a customer screen? &nbsp;Something in the procress could be doing this. &nbsp;Post up some more details and I can help trouble shoot.</p> <p>~C</p>