http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/14210.aspxWed, 24 Oct 2012 14:43:35 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:14210Blake C0http://forums.method.me/cs/forums/thread/14210.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=14210<p><span id="mce_0_start" style="overflow:hidden;">MethodSupport enabled. Sent you an email</span></p>http://forums.method.me/cs/forums/thread/14209.aspxWed, 24 Oct 2012 13:04:35 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:14209Anonymous0http://forums.method.me/cs/forums/thread/14209.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=14209<p><BLOCKQUOTE><div><img src="/cs/Themes/methodtheme/images/icon-quote.gif"> <strong>Blake C:</strong></div><div>Is there a reason for this?</div></BLOCKQUOTE><span id="mce_1_start" style="overflow:hidden;"></span></p> <p><span style="overflow:hidden;">This shouldn&#39;t be happening. &nbsp;I can&#39;t recreate this is my own account so I&#39;d like to take a look at your account through the MethodSupport user. &nbsp;Please enable this from <strong>Customize</strong> &gt; <strong>Users</strong> and click the active checkbox beside the <em>MethodSupport</em> user. &nbsp;Can you also <span id="mce_2_start" style="overflow:hidden;"></span><span id="mce_3_start" style="overflow:hidden;"></span><a href="mailto:c.ridgway@methodintegration.com" title="mail to" target="_blank">email<span id="mce_3_end" style="overflow:hidden;"></span> in<span id="mce_2_end" style="overflow:hidden;"></span></a> your company account name.<span id="mce_7_start" style="overflow:hidden;"></span></span></p> <p>~C</p>http://forums.method.me/cs/forums/thread/14208.aspxWed, 24 Oct 2012 04:21:10 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:14208Blake C0http://forums.method.me/cs/forums/thread/14208.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=14208<p><span id="mce_0_start" style="overflow:hidden;"></span>When I copy the stock&nbsp;CRM_NewDocument screen then try to customize the new insta<span id="mce_5_start" style="overflow:hidden;"></span>nce, the screen editor loads with nothing on it. Also, when I copy the screen, a non-editable copy shows up...like it&#39;s another original. I&#39;m unable to delete these copies. What&#39;s the deal with this screen? Is there a reason for this?<span id="mce_6_start" style="overflow:hidden;"></span></p> <p><img src="http://i.imgur.com/DoYOc.jpg" width="749" height="124" alt="" /></p> <p></p>