Method:Classic General Q&A

Re: Email Campaigns

jessicagoodwin — Fri, 26 Oct 2012 16:44:45 GMT

Thanks Ashur. The only problem is that there are an upwards of 30,000 clients and over 45 types...is there any other way around this?

Re: Email Campaigns

Method_Ashur — Fri, 26 Oct 2012 16:26:33 GMT

Hi jessicagoodwin,

The other customers aren't being deleted, they're just not being displayed because you're filtering by 'Type'. If you remove the text in the filter box and click Cancel on the bottom right corner of the grid, the original list will show up. Easiest way to include multiple customer types for your campaign would be to filter for the Types you don't want to include then remove them. For example if you have four customer types in total (Short, Average, Tall, Giant) and only want to include Average and Tall, you would need to filter for Short, select all rows (by clicking the checkbox on the top left corner of the grid), then click Remove Checked. Then do the same for the Giant type and you'll have only your intended customer types left

- Ashur

Email Campaigns

jessicagoodwin — Fri, 26 Oct 2012 16:09:01 GMT

How do I include multiple customer "types" in one campaign? Each time I fill the list, I go through and select the customers to send emails to, then I search a different customer "type" and it deletes all the checked boxes I had previously gone through and selected.