Method:Classic General Q&A

Re: Can't edit contact

dottie — Fri, 02 Nov 2012 17:18:55 GMT

this worked thanks!

Re: Can't edit contact

Anonymous — Mon, 29 Oct 2012 18:31:56 GMT

dottie:
I get a message that says the field Name is a required field.

It sounds like you've got a custom version of the Add/Edit contact screen with the name field removed - name is required for any add/edit contact screen. It would be a good idea at this point to review the stock screen vs. the one you replaced it with. Over time we update our stock screen actions so your custom screens may have out of date actions.

Re: Can't edit contact

Method_Ashur — Mon, 29 Oct 2012 16:12:19 GMT

Can you also please advise whether you are using the stock EditCustomer screen or a custom one?

- Ashur

Re: Can't edit contact

Method_Ashur — Mon, 29 Oct 2012 15:57:28 GMT

Hi dottie,

You need to edit your ContactsList screen and add the 'Name' field, which is actually linked to the FullName field in the Entity table, as it is a required field. Any field with a red asterisk next to it in the stock screen is important and needs to be included, please see the screenshot below.

- Ashur

Can't edit contact

dottie — Sat, 27 Oct 2012 20:29:21 GMT

When I am in a job or customer screen and I go all the way to the bottom and click on the contact tab and go to a specific contact and try to edit it, I can't save it because I get a message that says the field Name is a required field. However there is no field on this screen that is called name. There is only first name and last name.