Method:Classic General Q&A

Re: Basic Customization question

Method_Mandeep — Tue, 27 Nov 2012 14:37:55 GMT

Hi Andrew, I think there is some confusion here. The action you need to use is the "Enter Value Into Field On Screen", with the attribute as Text, with Type In.

Re: Basic Customization question

andrew — Tue, 27 Nov 2012 03:37:35 GMT

Ive been through most of the customization webinars. I am attempting to use the information i aquired from the webinars, but it does not seem to work as described. Since you have gotten it to work using the same approach that I used, maybe you could confirm what settings you used in the "set field" command. (text/value) and (type in/act. result/from session/from screen/from row). I tried both "text" and "Value" coupled with"type in" but it does nothing. Or could you point me to the webinar that explains the dropddwn attribute settings. It is mentioned in a cursory manner in the first "intro to actions" seminar. If all else fails, is there a place I can use sql, or something to affect changes in the tables?

Re: Basic Customization question

Method_Mandeep — Mon, 26 Nov 2012 22:10:15 GMT

We have made available webinars that cover customization those will provide you with all the information that you need. If you still need more help please visit Training & Customization.

Re: Basic Customization question

andrew — Mon, 26 Nov 2012 20:58:20 GMT

ok,that looks like what i have. I can set other fields, and i can move to the status* field, but set field does nothing on that field. can u give me a screenshot of the settings for the set field command. Maybe i have something wrong there.

Re: Basic Customization question

Method_Mandeep — Mon, 26 Nov 2012 20:02:19 GMT

I got it to work on the stock screen, hopefully this screenshot helps you out.

The field that needs to be updated is the   Status*.

Re: Basic Customization question

andrew — Mon, 26 Nov 2012 17:49:59 GMT

thanks mandeep, i am trying to set the workorder status field to completed. Completed is in the dropdown already. i am using the exact same text andcase as the menu.

Re: Basic Customization question

Method_Mandeep — Mon, 26 Nov 2012 16:02:59 GMT

Hi Andrew, if it is a dropdown field the value you are using to set has to be one of the options in the dropdown.

Basic Customization question

andrew — Sat, 24 Nov 2012 05:28:39 GMT

I am trying to make a button (in a mobile screen) that will set the status or a workorder to Completed. I can make a button ok, I can make said button set other fields, but not the status field. Maybe because the field is controlled by a dropdown menu, or something? What am I missing?