Method:Classic General Q&A

Re: Internal Wiki?

Method_Adam — Fri, 30 Nov 2012 18:58:25 GMT

Mike,

I was a bit mistaken with my previous post. You can create the Help Centre like structure from Knowledge Base tool under Customization > Integration Tools. You won't however, be able to keep this internal. We have an internal feature request in place, but I can't give much of a timeline as far as an ETA.

- Adam

Re: Internal Wiki?

Method_Adam — Thu, 29 Nov 2012 19:57:07 GMT

Mike - I see what you're asking now. Sorry for the confusion. You're correct, there no way to replicate our help file structure in Method.

- Adam

Re: Internal Wiki?

MikeB — Thu, 29 Nov 2012 19:34:13 GMT

Thanks, yes. - I suppose it could be fudged that way.

But there's no replication of the CRM Help file structure, right? Again, It'd be great to have a wiki-style hierarchy for internal company processes (not for Method help - but the same design).

Re: Internal Wiki?

Method_Adam — Thu, 29 Nov 2012 18:59:37 GMT

Thanks for the pointing that out Mark. That's a great suggestion.

- Adam

Re: Internal Wiki?

LaCrews — Thu, 29 Nov 2012 18:54:49 GMT

Mike

You might want to check out this video. It pretty much explains how you can use solutions to create your internal wiki and more.

http://www.youtube.com/watch?v=SfODAYrg6VE&feature=youtu.be&hd=1

Re: Internal Wiki?

Method_Adam — Thu, 29 Nov 2012 18:46:45 GMT

Mike,

It would certainly be possible, but we don't have any plans to create a wiki. We do plan to update our help centre to include many more articles to help our users better understand and use Method.

- Adam

Internal Wiki?

MikeB — Wed, 28 Nov 2012 21:08:39 GMT

Is it possible to create an internal wiki that is similar in structure to the Method CRM Help Centre?