Method:Classic General Q&A

Re: System is running slow

Denice — Fri, 30 Nov 2012 20:11:16 GMT

Thanks so much!

Re: System is running slow

Anonymous — Fri, 30 Nov 2012 19:55:50 GMT

@Denice - we looked into this and it looks like a couple of Method accounts were causing excessive server usage on a particular server. Other users hitting a different server were fine. We've narrowed down the accounts and have contacted them. You should see things going back to normal shortly. Thanks for letting us know.

Re: System is running slow

m.guy — Fri, 30 Nov 2012 19:53:07 GMT

I've got a client complaining to me this morning that Method is running "exceptionally slow” and it’s taking a very long time to produce PDF files. I used their account yesterday to produce a PDF file and it took close to a minute, where normally it takes around 15-28 seconds. I’ve been doing customization work on my account today and haven’t noticed anything.

Re: System is running slow

Denice — Fri, 30 Nov 2012 19:07:10 GMT

Just logging in, and all day use. It is just dragging. My staff is compling that it is very slow

Re: System is running slow

Method_Adam — Fri, 30 Nov 2012 18:54:23 GMT

Hi Denice,

What screens are you trying to load? I'm not experiencing much slow down on my end.

- Adam

System is running slow

Denice — Fri, 30 Nov 2012 17:53:25 GMT

The system is running really slow. Is anyone else experiencing this? It is taking forever for our screens to load.

Denice