Method:Classic General Q&A

Re: Why is my home template all wacky

Method_Ashur — Tue, 18 Dec 2012 16:57:42 GMT

My mistake, I misunderstood what you were looking for. In this case you would need to ensure that you have signed a Consulting Agreement with Method. You can speak with your Account Manager to confirm whether or not you have one or if you need one sent to you.

- Ashur

Re: Why is my home template all wacky

Willy — Tue, 18 Dec 2012 16:20:59 GMT

I did ask for a paid consultant - This email exchange must frustrate you. an easy phone call and screen share will fix it a lot faster. What are your thoughts?

Re: Why is my home template all wacky

Method_Ashur — Tue, 18 Dec 2012 16:01:02 GMT

If we were to login to your account and help you with this issue it would be considered a paid consulting session as it's related to something that has been changed on your Method account. Ensure your stock screen is associated with your Home Tab Link. This can be done by going to Customize > Tabs > then find the Home tab and click Edit Tab Links... Click on this link to see a sample of my tab link settings.

- Ashur

Re: Why is my home template all wacky

Willy — Tue, 18 Dec 2012 15:46:27 GMT

take a look at my home screen

Re: Why is my home template all wacky

Method_Ashur — Tue, 18 Dec 2012 15:31:03 GMT

Hi Willy,

I removed the URL you posted as it shouldn't be shared publicly since it hold information specific to your current Method session. Are you talking about an email template or your Home Dashboard that you're taken to when you first login to Method?

- Ashur

Why is my home template all wacky

Willy — Tue, 18 Dec 2012 14:54:28 GMT

Method_Ashur - Removed the URL.