http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/15286.aspxMon, 31 Dec 2012 20:44:49 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15286Method_Adam0http://forums.method.me/cs/forums/thread/15286.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15286<p><span id="mce_0_start" style="overflow:hidden;">Tom,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>To add to the above. &nbsp;Can you look and see whether the activities are occurences or part of a series<span id="mce_7_start" style="overflow:hidden;"> (recurring)</span><span id="mce_6_start" style="overflow:hidden;"> and toggle the filter by view on the grid between the two</span>? &nbsp;<span id="mce_5_start" style="overflow:hidden;">The total activities<span id="mce_8_start" style="overflow:hidden;"> on the dashboard</span>&nbsp;include both occurrences and series in the total. &nbsp;The user may only have one or the other that are incomplete.</span></p> <p><span id="mce_5_start" style="overflow:hidden;">- Adam&nbsp;</span><span id="mce_2_start" style="overflow:hidden;"><span id="mce_3_end" style="overflow:hidden;"></span></span></p>http://forums.method.me/cs/forums/thread/15285.aspxMon, 31 Dec 2012 20:43:51 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15285tom0http://forums.method.me/cs/forums/thread/15285.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15285<p><span style="overflow:hidden;" id="mce_0_start">It is crm, th<span style="overflow:hidden;" id="mce_2_start"></span>ere appears to be no connections in the activites.</span></p> <p><span style="overflow:hidden;" id="mce_0_start"></span>When you click the link to view the activities that are incomplete, you get the next screen with an empty grid.</p> <p>When I do this for my own incomplete activites, the incomplete activites are listed. <span style="overflow:hidden;" id="mce_1_start"></span><span style="overflow:hidden;" id="mce_1_start">It seems the refresh count link on the user home page is not working.</span></p> <p></p> <p>This is a strange case because no other user has that problem.</p> <p></p>http://forums.method.me/cs/forums/thread/15284.aspxMon, 31 Dec 2012 20:26:09 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15284Method_Adam0http://forums.method.me/cs/forums/thread/15284.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15284<p><span id="mce_0_start" style="overflow:hidden;">Tom,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Is this in the CRM of Method, or an integrated app like Field Services? &nbsp;Also, if you could let me know the type of activity (if there&#39;s a common one)?<span id="mce_1_start" style="overflow:hidden;"></span></p> <p>- Adam</p>http://forums.method.me/cs/forums/thread/15283.aspxMon, 31 Dec 2012 20:02:09 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15283tom0http://forums.method.me/cs/forums/thread/15283.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15283<p><span style="overflow:hidden;" id="mce_0_start"><span style="overflow:hidden;" id="mce_1_start"></span></span><span style="overflow:hidden;" id="mce_2_start">For one of my users, Dashboard will report 23 incomplete activities. If you refresh the count nothing happens. If you click on the link to see these activities, nothing displays. If yo<span style="overflow:hidden;" id="mce_3_start">u</span> go to all occurrences, you find that all!! activities show as complete. Not sure what to do here.</span></p> <p></p> <p>Please advice, this is only happening to one user at this time.</p> <p></p> <p>tom</p>