http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/15325.aspxWed, 02 Jan 2013 23:03:29 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15325syd0http://forums.method.me/cs/forums/thread/15325.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15325<p><span style="overflow:hidden;" id="mce_0_start">Thank you so much, Ashur, for the quick and complete response.&nbsp; I will get started on this.</span></p>http://forums.method.me/cs/forums/thread/15321.aspxWed, 02 Jan 2013 21:28:17 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15321Method_Ashur0http://forums.method.me/cs/forums/thread/15321.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15321<p>Hi syd,</p> <p><span id="mce_8_start" style="overflow:hidden;"></span>When you login to Method, one of the tabs you&#39;ll see is the <span id="mce_9_start" style="overflow:hidden;"></span><strong>Solutions<span id="mce_9_end" style="overflow:hidden;"></span></strong> Tab<span id="mce_13_start" style="overflow:hidden;"> select it</span>, then click on the <span id="mce_11_start" style="overflow:hidden;"></span><strong>Solutions List<span id="mce_11_end" style="overflow:hidden;"></span></strong> tab link and you can create create your own solutions, both internal and available to users who login to your Method portal. In order to make a Solution available to your clients, you would need to set the <span id="mce_15_start" style="overflow:hidden;"></span><strong>Status<span id="mce_15_end" style="overflow:hidden;"></span></strong> to <span id="mce_17_start" style="overflow:hidden;"></span><strong>Published<span id="mce_17_end" style="overflow:hidden;"></span></strong> and ensure that the <span id="mce_19_start" style="overflow:hidden;"></span><strong>Internal?<span id="mce_19_end" style="overflow:hidden;"></span></strong> checkbox is empty. Once you&#39;ve created some Solutions go to <span id="mce_21_start" style="overflow:hidden;"></span><strong>Customize &gt; Integration Tools &gt; Knowledge Base<span id="mce_21_end" style="overflow:hidden;"></span></strong>. This tool will take<span id="mce_23_start" style="overflow:hidden;"></span> your solutions, publish them to the web, and provide you with a link you can give to your customers or place on your website. We use this for our knowledge base as well<span id="mce_6_start" style="overflow:hidden;"></span>: <span id="mce_2_start" style="overflow:hidden;"></span><a href="http://www.methodintegration.com/method/kb.aspx?folder=MethodCRM&amp;article=Overview&amp;id=73">http://www.methodintegration.com/method/kb.aspx?folder=MethodCRM&amp;article=Overview&amp;id=73<span id="mce_2_end" style="overflow:hidden;"></span></a></p> <p>- Ashur<span id="mce_14_start" style="overflow:hidden;"><span id="mce_24_start" style="overflow:hidden;"><span id="mce_25_start" style="overflow:hidden;"></span></span></span></p>http://forums.method.me/cs/forums/thread/15312.aspxWed, 02 Jan 2013 19:19:25 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15312syd0http://forums.method.me/cs/forums/thread/15312.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15312<p>I am looking for some guidance in setting up a knowledge base for clients to access through a portal on my website.&nbsp; Can anyone direct me?</p> <p>Thanks so much!<br /><span style="overflow:hidden;" id="mce_0_start"></span></p>