http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/15877.aspxTue, 05 Feb 2013 16:48:49 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15877Method_Ashur0http://forums.method.me/cs/forums/thread/15877.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15877<p>Hello Bryan,</p> <p>I responded to you by email earlier with the below response. If you&#39;re still experiencing an issue please respond back to that email.</p> <p><span style="overflow:hidden;"></span></p> <p></p> <p>We haven&#39;t changed anything on our end and there have not been any reported issues regarding emails being sent from Method. The error message you&#39;re receiving states that your mail server was unable to relay the email(s). I would recommend you contact your email provider to figure out what happened. The most likely cause is that they only allow a certain amount of relay messages per month<span id="mce_5_start" style="overflow:hidden;">/day</span>, which I&#39;ve seen happen to some&nbsp;clients. This is nothing that Method has control over as this is something which would be <span id="mce_9_start" style="overflow:hidden;">set</span>&nbsp;by the email hosting provider.</p> <p><span style="overflow:hidden;"></span></p> <p><span id="mce_11_start" style="overflow:hidden;">When you get in touch with them, a</span>sk if the limit can be increased or if there is another server which you can use to send open relay messages, then just change the server info under the <span id="mce_12_start" style="overflow:hidden;"></span><strong>Default Email Preferences<span id="mce_12_end" style="overflow:hidden;"></span></strong> section in Method.</p> <p><span style="overflow:hidden;"></span></p> <p>- Ashur<span id="mce_2_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"><span id="mce_10_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"></span></span></span></span></span></span></p>http://forums.method.me/cs/forums/thread/15870.aspxTue, 05 Feb 2013 15:14:27 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15870handcrafted0http://forums.method.me/cs/forums/thread/15870.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15870<p>Hey everyone,</p> <p></p> <p>Are you guys currently having any issue with your email servers<span style="overflow:hidden;" id="mce_0_start"> or have you recently made changes</span>? As of saturday, we have not been able to send any emails from Method. We keep getting this error:</p> <p><span style="overflow:hidden;" id="mce_2_start"></span><span style="overflow:hidden;"></span></p> <h1>Email Send Failure Alert</h1> <p><span style="overflow:hidden;"></span></p> <p>The following email failed to send.</p> <p><span style="overflow:hidden;"></span></p> <table cellpadding="0"> <tr> <td> <p><strong>Mail Server</strong></p> </td> <td> <p>remote.icleanpools.com</p> </td> </tr> <tr> <td> <p><strong>Response from Mail Server</strong></p> </td> <td> <p>Mailbox unavailable. The server response was: 5.7.1 Unable to relay</p> </td> </tr> <tr> <td> <p><strong>Company Account</strong></p> </td> <td> <p>hcpc</p> </td> </tr> <tr> <td> <p><strong>Server User</strong></p> </td> <td> <p>servicerequest</p> </td> </tr> <tr> <td> <p><strong>Use SSL?</strong></p> </td> <td> <p>False</p> </td> </tr> <tr> <td> <p><strong>Port</strong></p> </td> <td> <p>25</p> </td> </tr> </table> <p><span style="overflow:hidden;" id="mce_3_start"></span></p> <p><span style="overflow:hidden;" id="mce_1_start"></span></p> <p>Please help asap as we are unable to send quotes to our clients.</p> <p></p> <p>Bryan</p>