http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/15973.aspxMon, 11 Feb 2013 18:27:05 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15973Method_Ashur0http://forums.method.me/cs/forums/thread/15973.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15973<p>Hi tom,</p> <p><span style="overflow:hidden;"></span></p> <p>The function behaves the same for both leads and customers so I&#39;m not sure why the user didn&#39;t receive an email notification. Doe<span id="mce_13_start" style="overflow:hidden;"></span>s anyone from your organization receive Met<span id="mce_13_end" style="overflow:hidden;"></span>h<span id="mce_14_start" style="overflow:hidden;"></span>od emails? If not then I would recommend you check your email server settings/contact your hosting provider. I just created a test opportunity and selected bot<span id="mce_12_start" style="overflow:hidden;"></span>h the email notification options, one for the opportunity, and one for the <span id="mce_19_start" style="overflow:hidden;">activity</span>. Both emails were received in about 1 minute. Edit your users (<span id="mce_5_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"></span></span><span id="mce_7_start" style="overflow:hidden;"></span><strong>Customize &gt; Users &gt;<span id="mce_7_end" style="overflow:hidden;"></span></strong> scroll down and click <span id="mce_9_start" style="overflow:hidden;"></span><strong>E<span id="mce_5_end" style="overflow:hidden;"><span id="mce_6_end" style="overflow:hidden;"></span></span>dit...<span id="mce_9_end" style="overflow:hidden;"></span></strong>) to ensure they have access to all the necessary tables (i.e. <span id="mce_20_start" style="overflow:hidden;"></span><strong>Opportunity<span id="mce_20_end" style="overflow:hidden;"></span></strong>, <span id="mce_22_start" style="overflow:hidden;"></span><strong>Activity<span id="mce_22_end" style="overflow:hidden;"></span></strong>, <span id="mce_24_start" style="overflow:hidden;"></span><strong>Customer<span id="mce_24_end" style="overflow:hidden;"></span></strong>, <span id="mce_26_start" style="overflow:hidden;"></span><strong>Contacts<span id="mce_26_end" style="overflow:hidden;"></span></strong>, etc.) then save and test again.<span id="mce_2_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"><span id="mce_15_start" style="overflow:hidden;"><span id="mce_16_start" style="overflow:hidden;"><span id="mce_17_start" style="overflow:hidden;"><span id="mce_29_start" style="overflow:hidden;"></span></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span id="mce_28_start" style="overflow:hidden;"></span><img src="http://i.imgur.com/3z3J4KT.png" width="315" height="93" alt="" /><span id="mce_11_start" style="overflow:hidden;"></span></span></p> <p><span style="overflow:hidden;"><span id="mce_3_start" style="overflow:hidden;"></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><img src="http://i.imgur.com/PuR3zfp.png" width="331" height="96" alt="" /></span></span></p> <p><span style="overflow:hidden;"></span></p> <p>- Ashur</p>http://forums.method.me/cs/forums/thread/15971.aspxMon, 11 Feb 2013 17:49:29 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:15971tom0http://forums.method.me/cs/forums/thread/15971.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=15971<p><span style="overflow:hidden;" id="mce_0_start">Sales created an opportunity and created an activity for another employee to visit customer<span style="overflow:hidden;" id="mce_1_start"></span>. The opportunity did not appear for the activity assignee nor was an email generated (even though the email box was checked. Does an opportunity/lead to b<span style="overflow:hidden;" id="mce_2_start"></span>e converted to a customer for the normal activity assignment<span style="overflow:hidden;" id="mce_3_start"></span> to work or</span><span style="overflow:hidden;" id="mce_4_start"> was did we do something wrong.</span></p> <p><span style="overflow:hidden;" id="mce_4_start"></span>Activity assignments for customers seems to work fine.</p> <p></p> <p>Please advise</p>