http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/16994.aspxFri, 05 Apr 2013 16:35:02 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:16994Method_Ashur0http://forums.method.me/cs/forums/thread/16994.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=16994<p><span id="mce_0_start" style="overflow:hidden;">Another point to add: These items may be listed as inactive in QB and you&#39;re able to see them in Method due to not having a filter setup<span id="mce_1_start" style="overflow:hidden;"> for only active items.</span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;">- Ashur</span></span></p>http://forums.method.me/cs/forums/thread/16993.aspxFri, 05 Apr 2013 16:26:51 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:16993Method_Ashur0http://forums.method.me/cs/forums/thread/16993.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=16993<p>Hey Innovative,</p> <p><span style="overflow:hidden;"></span></p> <p>How exactly is this affecting your billing? Do you mean that it&#39;s causing confusion for your staff as they&#39;re unsure which items to select?</p> <p><span style="overflow:hidden;"></span></p> <p>Am I correct to assume that this came up sometime after you performed a Verify and Rebuild on your QuickBooks file. I&#39;ve seen strange scenarios with item duplication/ListID&#39;s changing after a QuickBooks Verify and Rebuild. However, I&#39;m not sure if this is what actually happened in your case. Do you have any Item conflicts that show up on your <span id="mce_2_start" style="overflow:hidden;"></span><strong>Resolve Conflicts<span id="mce_2_end" style="overflow:hidden;"></span></strong> screen?</p> <p><span style="overflow:hidden;"></span></p> <p>Since there aren&#39;t any prices associated with the duplicate items and you don&#39;t use them, then you should just delete them. <span id="mce_4_start" style="overflow:hidden;"></span><strong>Go to Customize &gt; Screens &gt;<span id="mce_4_end" style="overflow:hidden;"></span></strong> search for and View the <span id="mce_6_start" style="overflow:hidden;"></span><strong>Item List<span id="mce_6_end" style="overflow:hidden;"></span></strong> screen &gt; then delete the items you don&#39;t need.</p> <p><span style="overflow:hidden;"></span></p> <p>Let me know if you require further assistance.</p> <p><span style="overflow:hidden;"></span></p> <p>- Ashur<span id="mce_8_start" style="overflow:hidden;"></span></p>http://forums.method.me/cs/forums/thread/16988.aspxFri, 05 Apr 2013 15:33:04 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:16988Innovative0http://forums.method.me/cs/forums/thread/16988.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=16988<p><span style="overflow:hidden;" id="mce_0_start">We just noticed a problem that is affecting our billing. In our quickbooks we have part#s with dashes in method it shows a part number with dashes and another one without?&nbsp; the ones without dashes have no prices, the ones with ( which are in our qbooks) have prices</span></p> <p>ex: 406010 is in method search in invoices as well as 406-010&nbsp; how do we get rid of these?</p>