http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/17003.aspxFri, 05 Apr 2013 20:21:20 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:17003Method_Ashur0http://forums.method.me/cs/forums/thread/17003.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=17003<p><span style="overflow:hidden;"></span>Hi Dottie,</p> <p><span style="overflow:hidden;"></span></p> <p>Does this customer have any transactions associated with them?</p> <p><span style="overflow:hidden;"></span></p> <p>Is there an existing Entity conflict for this customer record? Perform a Full sync and see if one shows up. You&#39;ll then be able to Refetch that record from QuickBooks. If nothing shows up then try accessing the customer record after refreshing your screen, you should be able to view it.</p> <p><span style="overflow:hidden;"></span></p> <p>Let me know what happens.</p> <p><span style="overflow:hidden;"></span></p> <p>- Ashur</p>http://forums.method.me/cs/forums/thread/17002.aspxFri, 05 Apr 2013 19:59:40 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:17002dottie0http://forums.method.me/cs/forums/thread/17002.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=17002<p><span style="overflow:hidden;" id="mce_0_start"></span><span style="overflow:hidden;" id="mce_1_start">T</span><span style="overflow:hidden;" id="mce_2_start">here is a possibility someone accidentally deleted a job in Method and I have to retrei<span style="overflow:hidden;" id="mce_3_start"></span>ve it. </span><span style="overflow:hidden;" id="mce_4_start">It still shows up on the customer list but when I click on the go to link, I get a blank form. Is there a way to retrieve the info<span style="overflow:hidden;" id="mce_5_start"></span>??</span></p>