Method:Classic General Q&A

Re: Deleting Large Amount of Customers

PetzLife D — Fri, 17 May 2013 17:10:20 GMT

Thanks Jason.... It would be nice to delete, but changing the preset filter works almost as good as that. Appreciate the quick response.

Best Regards,

Darrin

Re: Deleting Large Amount of Customers

Method_Jason — Fri, 17 May 2013 16:13:05 GMT

Hi Darrin,

You cannot completely delete a customer from the Method database without also deleting it in Quickbooks. However, you can clean up the clutter in your Method account. One way to do this is to filter your grids to not include any customers with the CustomerType field labelled 'retail'. Let's start with the Customers and Contacts List tab link. If you click the Filter By View setting near the top of the grid, you have a choice of some preset filter views. If you wish, you may customize this screen to include more of your own filter views (e.g. one that filters out 'retail' customers). Is this something that interests you?

A second solution could be to make these customers inactive, however this will sync with Quickbooks and cause them to be inactive there too.

If you're interested in starting with filter views, I suggest watching our webinar called Introduction to Method Objects - Level 1. You can find it here in the Customization section.

Let me know if you need any help with this or have any more questions.

Jason

Deleting Large Amount of Customers

PetzLife D — Thu, 16 May 2013 16:36:50 GMT

So we are a company that has customer types who are end consumers, wholesalers, and distributors. We have them labeled as different "customer types" in Quickbooks and Method. For the use of Method, we DO NOT need the end consumer, or what we have labeled "retail". Problem is, back when we imported our customers from Quickbooks, we accidentally imported ALL types of customers and our retail customers make up a large amount of that list (20,000+). We would like to get these types of customers out of the way as I believe it would speed up our database and get rid of the major clutter.

Is there a way for us to delete those "retail" customers en masse from our method database without deleting them from quickbooks?

Thanks.