http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/17972.aspxFri, 21 Jun 2013 17:03:03 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:17972Method_Jason0http://forums.method.me/cs/forums/thread/17972.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=17972<p><span id="mce_0_start" style="overflow:hidden;">A user was having trouble because his customized <span id="mce_33_start" style="overflow:hidden;"></span><span id="mce_35_start" style="overflow:hidden;"></span><strong>Customer Lis<span id="mce_33_end" style="overflow:hidden;"></span>t<span id="mce_35_end" style="overflow:hidden;"></span></strong> sc<span id="mce_34_start" style="overflow:hidden;"></span>reen was not showing the <span id="mce_38_start" style="overflow:hidden;">active RecordID</span>&nbsp;when <span id="mce_39_start" style="overflow:hidden;"></span><em>Go To...<span id="mce_39_end" style="overflow:hidden;"></span></em> was clicked.<span id="mce_1_start" style="overflow:hidden;"><span id="mce_30_start" style="overflow:hidden;"></span><span id="mce_30_end" style="overflow:hidden;"><span id="mce_42_start" style="overflow:hidden;"></span></span></span></span></p> <p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"><span id="mce_43_start" style="overflow:hidden;"></span>S</span></span>hohei,&nbsp;</p> <p>Take a look inside the <span id="mce_3_start" style="overflow:hidden;"></span><a href="http://www.methodintegration.com/documentation/MethodDesignScreen-QuickGuide.pdf">screen designer<span id="mce_3_end" style="overflow:hidden;"></span></a> of your customized <span id="mce_2_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"></span><strong>CRMQBO_CustomerList<span id="mce_14_end" style="overflow:hidden;"></span></strong> screen.&nbsp;<span id="mce_7_start" style="overflow:hidden;">Edit the <span id="mce_12_start" style="overflow:hidden;"></span><em>Con<span id="mce_16_start" style="overflow:hidden;"></span>tacts<span id="mce_12_end" style="overflow:hidden;"></span></em> grid and look into the actions of the <span id="mce_10_start" style="overflow:hidden;"></span><em>Go To...<span id="mce_10_end" style="overflow:hidden;"></span></em> link on <span id="mce_8_start" style="overflow:hidden;"></span><em>Step 2 of 9<span id="mce_8_end" style="overflow:hidden;"></span></em>.&nbsp;<span id="mce_17_start" style="overflow:hidden;">You should have a<span id="mce_45_start" style="overflow:hidden;">n</span> action called <span id="mce_18_start" style="overflow:hidden;"></span><em>Go To Tab Link<span id="mce_18_end" style="overflow:hidden;"></span></em>.<span id="mce_20_start" style="overflow:hidden;"><span id="mce_46_start" style="overflow:hidden;"></span> What does it look like<span id="mce_47_start" style="overflow:hidden;"> when you <span id="mce_53_start" style="overflow:hidden;"></span><em>Edit<span id="mce_53_end" style="overflow:hidden;"></span></em> the action</span>? Does it point to the right tab<span id="mce_22_end" style="overflow:hidden;"></span> link?&nbsp;<span id="mce_23_start" style="overflow:hidden;">Is it set to <span id="mce_48_start" style="overflow:hidden;"></span><em>Has a<span id="mce_48_end" style="overflow:hidden;"></span></em> <span id="mce_26_start" style="overflow:hidden;"><span id="mce_27_start" style="overflow:hidden;"></span></span><em>specified <span id="mce_25_start" style="overflow:hidden;">Active&nbsp;</span>Record ID<span id="mce_27_end" style="overflow:hidden;"></span></em>?<span id="mce_29_start" style="overflow:hidden;"> This action should look something like my screenshot below<span id="mce_51_start" style="overflow:hidden;">.</span>&nbsp;Hope this helps!&nbsp;<span id="mce_44_start" style="overflow:hidden;"><span id="mce_50_start" style="overflow:hidden;"><span id="mce_52_start" style="overflow:hidden;"></span></span></span></span></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">Jason</span></span></span></span></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><img src="http://i.imgur.com/DVxcvS1.png" width="900" alt="" /></span></span></span></span></span></span></span></span></span></p>