Re: "Screen ID not Found" Dialog pops up when entering exisiting or new customers

Jim — Wed, 16 Dec 2009 23:03:40 GMT

That is Correct Ryan, I Appreciate the help.

Thank You.

Jim

Re: "Screen ID not Found" Dialog pops up when entering exisiting or new customers

Anonymous — Wed, 16 Dec 2009 22:53:09 GMT

Hey Jim,

After working with you today, we were able to figure out this was a small problem with the screen. Updates for this should be available next week.

"Screen ID not Found" Dialog pops up when entering exisiting or new customers

Jim — Tue, 15 Dec 2009 06:21:06 GMT

Hi,

I am having a problem with entering a new customer from the Add / Edit Work Order Page, I get a popup screen error that says :

"Screen ID not Found"

"There was no screen id passed in. If this is a pop up screen, then please verify the actions from the calling page are referencing a valid page. If this is coming from an shared app page, please contact Method Integration."

I have changed a few things on the Add / Edit Work Order Screen, but even creating a brand new clone of the ORIGINAL Add / edit Work Order Screen I still get the same error when entering customer name into the customer field. Only when I use the Original screen it works. However, when entering exisiting customers, it will still pop up a "New Customer" screen even though the customer already existed in the database.

Please help me.

Thanks in advance,

Jim

Method:Classic General Q&A

Re: "Screen ID not Found" Dialog pops up when entering exisiting or new customers

Re: "Screen ID not Found" Dialog pops up when entering exisiting or new customers

"Screen ID not Found" Dialog pops up when entering exisiting or new customers