Method:Classic General Q&A

Re: Send to Xora Bug?

Method_Valbon — Mon, 04 Jan 2010 16:12:26 GMT

Tal - Both issues should now be resolved on your account.

Re: Send to Xora Bug?

talatid — Mon, 28 Dec 2009 22:01:55 GMT

I'm still getting the error message, unfortunately. To repeat, I just select a job, press 'Send to Xora', select employees, and press 'Send to Xora'.

Re: Send to Xora Bug?

Method_Valbon — Mon, 28 Dec 2009 21:31:16 GMT

Tal,

We put in a minor update for sending mapped jobs to Xora. It was working but required you select the record from the grid prior to sending it to Xora. This is now updated to allow you to send immediately after saving a new job.

We’re currently looking into the Action Sequence and will get back to you on this issue.

Re: Send to Xora Bug?

talatid — Mon, 28 Dec 2009 18:47:20 GMT

So I'm getting another new error as well, which may be related. When I try to pull time back from Xora into Method on the 'Connect with Xora' screen, I get the following error message:

Action Sequence:5

There has been an error during the action process.

I'm getting the impression that both of these errors are due to some difficulty connecting with Xora. Please help me!

Send to Xora Bug?

talatid — Mon, 28 Dec 2009 17:57:46 GMT

I'm having a problem sending jobs to Xora. I've been using the Method program daily without a hitch, but for some reason now I get this error message. What happens:

Under the 'Send/Map Xora Jobs' tab, I do my regular routine of creating a job, selecting it, and then pressing 'Send to Xora'. I then select the employees I want to send the job to, adjust the date settings, and press 'Send to Xora'. Instead of sending, however, I almost immediately get a message saying 'Please Select A Job/Customer Mapping to send to Xora Click here to remove this message." This of course doesn't make sense, since I do have a job selected (it is even listed right above my employee's names).

Some kind of bug I can have fixed? I need this issue resolved ASAP.