Method:Classic General Q&A

Re: Problem With Email Template

andy — Mon, 07 Oct 2013 16:09:32 GMT

Fantastic, thanks for your help.

Re: Problem With Email Template

Method_Adam — Mon, 07 Oct 2013 15:38:43 GMT

Hi Andy,

I can check to see if a field that is part of another longer field name causes issues. For example, is Estimate.Customer rendering before Estimate.CustomerFullName can render. I can see situations where this may come. I'll post back here on what I can find.

For you purposes, since its a replicated field, I'd just use the Estimate.Customer field.

- Adam

Re: Problem With Email Template

andy — Mon, 07 Oct 2013 08:49:31 GMT

The Estimate.CustomerFullName is a linked field to the Customer table. This was created at some point in the past, I'm not sure who by. And after exporting the table I can now see that that it replicates the Estimate.Customer field.

Could this be the reason why the field doesn't display? Just for future reference.

Re: Problem With Email Template

Method_Adam — Fri, 04 Oct 2013 16:04:21 GMT

Hi Andy,

Do you even have a CustomerFullName field in your estimate table? Is this a custom field? The Estimate.Customer field (which is what appears to be rendering) should be the same as the FullName field anyways. Wouldn't Estimate.Customer give you the same result?

- Adam

Problem With Email Template

andy — Thu, 03 Oct 2013 14:31:48 GMT

I am trying to display the field Estimate.CustomerFullName on a template.

However, the template is displaying it as follows... "Andrew CliffFullName" which is what displays if I use Estimate.Customer

The template isn't recognising FullName. I've checked the HTML on the template for spaces and extra characters.