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<?xml-stylesheet type="text/xsl" href="http://forums.method.me/cs/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Method:Classic General Q&amp;amp;A</title><link>http://forums.method.me/cs/forums/13.aspx</link><description>Ask technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.</description><dc:language>en</dc:language><generator>CommunityServer 2007.1 SP2 (Build: 31113.47)</generator><item><title>Re: details not being kept when a series work order is edited</title><link>http://forums.method.me/cs/forums/thread/19495.aspx</link><pubDate>Mon, 21 Oct 2013 14:24:49 GMT</pubDate><guid isPermaLink="false">3393c1ec-311b-4812-96cb-ad8c611bba4f:19495</guid><dc:creator>Method_Nelson</dc:creator><slash:comments>0</slash:comments><comments>http://forums.method.me/cs/forums/thread/19495.aspx</comments><wfw:commentRss>http://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&amp;PostID=19495</wfw:commentRss><description>&lt;p&gt;&lt;span id="mce_0_start" style="overflow:hidden;"&gt;&lt;span id="mce_32_start" style="overflow:hidden;"&gt;&lt;span id="mce_33_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;Hi taurusgardening,&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;In order to help you address this issue, &lt;span id="mce_43_start" style="overflow:hidden;"&gt;follow the workflow below to regenerate your Method tables.&lt;span id="mce_4_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="overflow:hidden;"&gt;&lt;span style="overflow:hidden;"&gt;&amp;nbsp;&lt;span id="mce_7_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="overflow:hidden;"&gt;&lt;span style="overflow:hidden;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;span style="text-decoration:underline;"&gt;&lt;span id="mce_6_start" style="overflow:hidden;"&gt;&lt;span id="mce_11_start" style="overflow:hidden;"&gt;&lt;span id="mce_12_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;strong&gt;&lt;span id="mce_3_start" style="overflow:hidden;"&gt;&lt;/span&gt;Workflow:&lt;span id="mce_6_end" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span id="mce_12_end" style="overflow:hidden;"&gt;&lt;span id="mce_15_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;span&gt;To do this, follow the steps below:&lt;/span&gt;&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;&lt;span id="mce_10_end" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;span&gt;Go to&amp;nbsp;&lt;strong&gt;Customize &amp;gt; Tables/Fields&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Click on the table you wish to regenerate; alternatively click&amp;nbsp;&lt;em&gt;Edit Fields&lt;/em&gt;...&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Click the&amp;nbsp;&lt;em&gt;Finished Editi&lt;span id="mce_2_start" style="overflow:hidden;"&gt;&lt;/span&gt;ng Fields&lt;/em&gt;&amp;nbsp;button.&lt;span id="mce_5_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;Do this for the following tables:&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;&lt;ol&gt;
&lt;li&gt;Activities&lt;span id="mce_34_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;ActivityJobItem&lt;span id="mce_0_start" style="overflow:hidden;"&gt;&lt;span id="mce_8_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Customers&lt;/li&gt;
&lt;li&gt;&lt;span id="mce_17_start" style="overflow:hidden;"&gt;Tenant (This may not be &lt;span id="mce_42_start" style="overflow:hidden;"&gt;&lt;/span&gt;availa&lt;span id="mce_39_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;span id="mce_40_start" style="overflow:hidden;"&gt;&lt;/span&gt;ble&lt;span id="mce_40_end" style="overflow:hidden;"&gt;&lt;span id="mce_42_end" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&amp;nbsp;to you - so do not worry if you cannot see it).&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;&lt;/div&gt;
&lt;div&gt;&lt;span id="mce_1_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;span id="mce_6_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;This should resolve the issue.&lt;/div&gt;
&lt;div&gt;&lt;/div&gt;
&lt;div&gt;&lt;span id="mce_29_start" style="overflow:hidden;"&gt;&lt;span id="mce_30_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;If the issue persists, &lt;a title="email" href="mailto:support@methodintegration.com"&gt;emai&lt;span id="mce_27_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;span id="mce_2_start"&gt;&lt;/span&gt;&lt;span id="mce_28_start" style="overflow:hidden;"&gt;&lt;/span&gt;l&lt;span id="mce_28_end" style="overflow:hidden;"&gt;&lt;/span&gt; u&lt;span id="mce_26_start" style="overflow:hidden;"&gt;&lt;/span&gt;s&lt;/a&gt; &lt;span id="mce_6_start"&gt;your&lt;/span&gt;&lt;span id="mce_6_end"&gt;&lt;/span&gt; Co&lt;span id="mce_7_start"&gt;&lt;/span&gt;mpany Account name and&amp;nbsp;&lt;span id="mce_1_start"&gt;activate th&lt;/span&gt;e&lt;span id="mce_24_start"&gt;&lt;/span&gt;&lt;strong&gt;&amp;nbsp;&lt;span id="mce_8_start"&gt;&lt;/span&gt;&lt;em&gt;&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;Method&lt;/em&gt;&lt;em&gt;&lt;span id="mce_2_start"&gt;S&lt;/span&gt;upport&lt;span id="mce_8_end"&gt;&lt;span id="mce_24_end"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/em&gt;&amp;nbsp;user.&lt;span id="mce_10_start"&gt;&lt;span id="mce_22_start" style="overflow:hidden;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span id="mce_11_start"&gt;T&lt;span id="mce_3_start"&gt;&lt;/span&gt;o do so&lt;/span&gt;, go to&lt;span id="mce_12_start"&gt;&lt;span id="mce_13_start"&gt;&lt;/span&gt;&lt;/span&gt;&amp;nbsp;&lt;span id="mce_15_start"&gt;&lt;/span&gt;&lt;strong&gt;Custom&lt;span id="mce_12_end"&gt;&lt;span id="mce_13_end"&gt;&lt;/span&gt;&lt;/span&gt;ize&amp;gt;User&lt;span id="mce_14_start"&gt;&lt;/span&gt;s&lt;span id="mce_15_end"&gt;&lt;/span&gt;&lt;/strong&gt;&amp;nbsp;and click the&amp;nbsp;&lt;span id="mce_17_start"&gt;&lt;/span&gt;&lt;em&gt;Active&lt;span id="mce_17_end"&gt;&lt;/span&gt;&lt;/em&gt;check&lt;span id="mce_19_start"&gt;&amp;nbsp;&lt;/span&gt;box next to the&amp;nbsp;&lt;span id="mce_22_start"&gt;&lt;/span&gt;&lt;em&gt;MethodSuppor&lt;span id="mce_21_start"&gt;&lt;/span&gt;t&lt;span id="mce_22_end"&gt;&lt;/span&gt;&lt;/em&gt;&lt;span id="mce_20_start"&gt;&lt;/span&gt;&amp;nbsp;&lt;span id="mce_20_end"&gt;&lt;/span&gt;us&lt;span id="mce_23_start" style="overflow:hidden;"&gt;&lt;/span&gt;er.&amp;nbsp;&lt;span id="mce_25_start" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span id="mce_29_end" style="overflow:hidden;"&gt;&lt;span id="mce_30_end" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="overflow:hidden;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style="overflow:hidden;"&gt;Cheers,&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style="overflow:hidden;"&gt;Nelson&lt;span id="mce_31_start" style="overflow:hidden;"&gt;&lt;span id="mce_32_end" style="overflow:hidden;"&gt;&lt;span id="mce_33_end" style="overflow:hidden;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;</description></item><item><title>details not being kept when a series work order is edited</title><link>http://forums.method.me/cs/forums/thread/19459.aspx</link><pubDate>Thu, 17 Oct 2013 22:30:30 GMT</pubDate><guid isPermaLink="false">3393c1ec-311b-4812-96cb-ad8c611bba4f:19459</guid><dc:creator>taurusgardening</dc:creator><slash:comments>0</slash:comments><comments>http://forums.method.me/cs/forums/thread/19459.aspx</comments><wfw:commentRss>http://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&amp;PostID=19459</wfw:commentRss><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;I&amp;#39;m having a problem with detail from the description box and items not being transferred into a work order which though previously is part of a series, on editing is no longer (becomes a work order outside of the series).&lt;/p&gt;
&lt;p&gt;I&amp;#39;m losing fairly crucial&amp;nbsp;operational data when this happens&lt;span id="mce_0_start" style="overflow:hidden;"&gt; - how do I avoid the loss?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="overflow:hidden;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="overflow:hidden;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;</description></item></channel></rss>