Method:Classic General Q&A

Re: Methods Time Issue....

abadahmichael — Wed, 20 Jan 2010 21:26:57 GMT

Ok thanks!

Re: Methods Time Issue....

Method_Valbon — Wed, 20 Jan 2010 21:19:16 GMT

Michael,

We’re still working with the Xora team on this one. The way which modifications in Xora (apps.xora.com) affect database times and thus Method entries is beyond our control at the moment. The connector should work in its current form provided you only edit entries in Method and not through the Xora site. We are continuing to work with them and our own team internally to develop a proper solution and will keep you posted.

Thank you for your patience,

Re: Methods Time Issue....

abadahmichael — Wed, 20 Jan 2010 15:18:18 GMT

Getting ready to pull time from Xora, and was just wonder if there was an update to this issue or has it been resolved?

Thank you,

Michael

Re: Methods Time Issue....

Method_Valbon — Tue, 05 Jan 2010 22:19:03 GMT

To add a bit more to the previous note, we’ve identified an issue in how times are retrieved if entries have been modified in Xora before fetching in Method. When a user adjusts a time online at apps.xora.com, this can drastically alter the original database time, causing the entries to be missed from Xora when the user sets the original date range in the connector. Ideally as a user, you should not be concerned with the database times but it does influence the Method connector.

We are working with the Xora team to resolve the issue and will update this post as soon as we can.

Re: Methods Time Issue....

Method_Valbon — Tue, 05 Jan 2010 20:19:58 GMT

Michael,

These concerns will be brought up in a meeting on our end which should be schedule in the next few days. We’ll respond accordingly afterwards. Our apologies for the inconvenience.

Methods Time Issue....

abadahmichael — Tue, 05 Jan 2010 19:32:17 GMT

Okay, can some one please help me make since of this.... When I go through Methods to get xora time, like 90-95% of employees time get pulled into methods, but some entries are getting left out.......

Example below, there is time in on Xora, that then didn't get pulled to methods.... this is ONE OF MANY ISSUES? This is happening for several of the employees, NOT ALL but several....... Anyone have suggestions? I have gone back and tried to re-retreave all the times back into Methods but nothing....

I just do not understand why Methods is getting majority of the times but not all?
Pictures online @ (too big to attach, I guess?)
http://dynamicbuilt.com/methods/James_methods.jpg
http://dynamicbuilt.com/methods/James_xora.jpg

http://dynamicbuilt.com/methods/Joe_methods.jpg
http://dynamicbuilt.com/methods/Joe_xora.jpg

Example two: