Method:Classic General Q&A

Re: Method - QBO Sync problem

VLocke — Fri, 22 Nov 2013 19:56:17 GMT

Greg,

Thank you for your input.

This did help.

VLocke

Re: Method - QBO Sync problem

Method_Greg — Mon, 11 Nov 2013 16:08:33 GMT

Hello VLocke,

I would try a Full Synchronize. If you are already in Method, you can go to QuickBooks > Synchronize, and click on the Sync Now button right beside the label of Full Synchronization.

Also, you may want to see if the Customer has synced over, but is hidden. Go to Customize > Integration Tools. Select 'Export a table to a file'. Then pick the Customer table. Follow the instructions to produce a file where you can check if the customer is indeed in Method.

Let me know if this helps.

Method - QBO Sync problem

VLocke — Fri, 08 Nov 2013 23:16:21 GMT

Method Team,

I am trying to see why a customer is in QBO and is not syncing to Method. The customer is in QBO - it has not been deleted - there are no QuickBooks sync conflicts on this customer and it is not in Method. I cannot determine what the issue is. Any help would be appreciated.

Thanks,

VLocke