Re: Problem with Drop Down Field

Method_Adam — Tue, 26 Nov 2013 15:52:34 GMT

Hi Meghan,

Do you have a table also named EventType? If so, I'd also regenerate that table as well. If this doesn't solve the issue, feel free to email me the Method account name and enable MethodSupport on the account. I can take a look and see what the issue might be.

To enable MethodSupport, go to Customize > Users and make sure the MethodSupport user is checked.

- Adam

Problem with Drop Down Field

Meghan — Tue, 26 Nov 2013 03:34:43 GMT

I have added a Drop Down Field to my Customer Screen called "Event Type". Everything seems to be fine in the edit screen. However, when I try to select that Drop Down in the actual Customer Screen, it gives me the following message:

It appears the table 'accEntity' needs to be regenerated. Go to Customize > Table/Fields. Click Edit Fields for 'accEntity' and then click 'Finished Editing Fields'. If you have any problems please contact Method Support.

So I followed the directions and regenerated the Field as above but I am still getting the error message.

Suggestions?

Thank you,

Meghan

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Re: Problem with Drop Down Field

Problem with Drop Down Field