http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/20561.aspxWed, 15 Jan 2014 14:18:13 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:20561Anonymous0http://forums.method.me/cs/forums/thread/20561.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=20561<p><span id="mce_0_start" style="overflow:hidden;">Hi Chris,<span id="mce_37_start" style="overflow:hidden;"><span id="mce_38_start" style="overflow:hidden;"></span></span></span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span><span id="mce_20_start" style="overflow:hidden;"><span id="mce_21_start" style="overflow:hidden;"><span id="mce_24_start" style="overflow:hidden;"><span id="mce_25_start" style="overflow:hidden;"><span id="mce_46_start" style="overflow:hidden;"><span id="mce_47_start" style="overflow:hidden;"><span id="mce_48_start" style="overflow:hidden;"><span id="mce_64_start" style="overflow:hidden;"><span id="mce_66_start" style="overflow:hidden;"></span></span><span id="mce_49_start" style="overflow:hidden;"></span></span></span></span></span></span></span></span><span id="mce_62_start" style="overflow:hidden;"><span id="mce_63_start" style="overflow:hidden;"></span></span>When using<span id="mce_22_start" style="overflow:hidden;"><span id="mce_23_start" style="overflow:hidden;"></span></span> the Method<span id="mce_50_start" style="overflow:hidden;"><span id="mce_51_start" style="overflow:hidden;"></span></span><span id="mce_52_start" style="overflow:hidden;"><span id="mce_53_start" style="overflow:hidden;"></span></span> ListBuilder feature, wha<span id="mce_27_start" style="overflow:hidden;"><span id="mce_28_start" style="overflow:hidden;"></span></span><span id="mce_54_start" style="overflow:hidden;"><span id="mce_55_start" style="overflow:hidden;"></span></span><span id="mce_56_start" style="overflow:hidden;"><span id="mce_57_start" style="overflow:hidden;"></span></span>t you are d<span id="mce_60_start" style="overflow:hidden;"><span id="mce_61_start" style="overflow:hidden;"></span></span>oing is c<span id="mce_7_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"></span></span><span id="mce_29_start" style="overflow:hidden;"><span id="mce_30_start" style="overflow:hidden;"></span></span>on<span id="mce_31_start" style="overflow:hidden;"><span id="mce_32_start" style="overflow:hidden;"></span></span>sid<span id="mce_1_start" style="overflow:hidden;"><span id="mce_2_start" style="overflow:hidden;"></span></span>ered <span id="mce_33_start" style="overflow:hidden;"><span id="mce_34_start" style="overflow:hidden;"></span></span>a rel<span id="mce_35_start" style="overflow:hidden;"><span id="mce_36_start" style="overflow:hidden;"></span></span>ay th<span id="mce_74_start" style="overflow:hidden;"><span id="mce_75_start" style="overflow:hidden;"></span></span>ro<span id="mce_11_start" style="overflow:hidden;"><span id="mce_12_start" style="overflow:hidden;"><span id="mce_13_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"></span></span></span></span>u<span id="mce_10_start" style="overflow:hidden;"></span><span id="mce_9_start" style="overflow:hidden;"></span>gh your mail <span id="mce_78_start" style="overflow:hidden;"><span id="mce_79_start" style="overflow:hidden;"></span></span>serv<span id="mce_77_start" style="overflow:hidden;"></span><span id="mce_76_start" style="overflow:hidden;"></span>er, <span id="mce_15_start" style="overflow:hidden;">Method&nbsp;</span>is relayin<span id="mce_16_start" style="overflow:hidden;"><span id="mce_17_start" style="overflow:hidden;"></span></span>g<span id="mce_18_start" style="overflow:hidden;"><span id="mce_19_start" style="overflow:hidden;"></span></span> your message through the s<span id="mce_42_start" style="overflow:hidden;"></span>mtp<span id="mce_43_start" style="overflow:hidden;"> protocol</span>. &nbsp;We have found that some Service <span id="mce_68_start" style="overflow:hidden;"></span>Providers by defa<span id="mce_44_start" style="overflow:hidden;"><span id="mce_45_start" style="overflow:hidden;"></span></span>ult block the ability to use this <span id="mce_58_start" style="overflow:hidden;"><span id="mce_59_start" style="overflow:hidden;"></span></span>feature, also known as &quot;<span id="mce_70_start" style="overflow:hidden;"></span>Open Re<span id="mce_6_start" style="overflow:hidden;"></span><span id="mce_5_start" style="overflow:hidden;"></span>lay&quot;. <span id="mce_72_start" style="overflow:hidden;"><span id="mce_73_start" style="overflow:hidden;"></span></span>&nbsp;This could be the i<span id="mce_3_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"></span></span>ssu<span id="mce_81_start" style="overflow:hidden;"></span><span id="mce_80_start" style="overflow:hidden;"></span>e you are experien<span id="mce_39_start" style="overflow:hidden;"><span id="mce_40_start" style="overflow:hidden;"></span></span>cing,&nbsp;<span id="mce_1_end" style="overflow:hidden;"><span id="mce_2_end" style="overflow:hidden;"><span id="mce_3_end" style="overflow:hidden;"><span id="mce_4_end" style="overflow:hidden;"><span id="mce_5_end" style="overflow:hidden;"><span id="mce_7_end" style="overflow:hidden;"><span id="mce_8_end" style="overflow:hidden;"><span id="mce_9_end" style="overflow:hidden;"><span id="mce_11_end" style="overflow:hidden;"><span id="mce_12_end" style="overflow:hidden;"><span id="mce_13_end" style="overflow:hidden;"><span id="mce_14_end" style="overflow:hidden;"><span id="mce_16_end" style="overflow:hidden;"><span id="mce_17_end" style="overflow:hidden;"><span id="mce_18_end" style="overflow:hidden;"><span id="mce_19_end" style="overflow:hidden;"><span id="mce_20_end" style="overflow:hidden;"><span id="mce_22_end" style="overflow:hidden;"><span id="mce_23_end" style="overflow:hidden;"><span id="mce_24_end" style="overflow:hidden;"><span id="mce_26_start" style="overflow:hidden;">my suggestion would be to get <span id="mce_41_start" style="overflow:hidden;"></span>more information from your Service <span id="mce_67_start" style="overflow:hidden;"></span>Provider regarding this feature and make sure this is not the case<span id="mce_52_end" style="overflow:hidden;"><span id="mce_53_end" style="overflow:hidden;"></span></span> fo<span id="mce_54_end" style="overflow:hidden;"><span id="mce_55_end" style="overflow:hidden;"></span></span>r y<span id="mce_50_end" style="overflow:hidden;"><span id="mce_51_end" style="overflow:hidden;"></span></span>ou, if<span id="mce_56_end" style="overflow:hidden;"><span id="mce_57_end" style="overflow:hidden;"></span></span> so, get the<span id="mce_58_end" style="overflow:hidden;"><span id="mce_59_end" style="overflow:hidden;"></span></span>m to turn it off for your account, o<span id="mce_31_end" style="overflow:hidden;"><span id="mce_32_end" style="overflow:hidden;"></span></span>r do it <span id="mce_74_end" style="overflow:hidden;"><span id="mce_75_end" style="overflow:hidden;"></span></span>yourself if you have access to it from your email account.<span id="mce_27_end" style="overflow:hidden;"><span id="mce_28_end" style="overflow:hidden;"><span id="mce_29_end" style="overflow:hidden;"><span id="mce_30_end" style="overflow:hidden;"><span id="mce_33_end" style="overflow:hidden;"><span id="mce_34_end" style="overflow:hidden;"><span id="mce_35_end" style="overflow:hidden;"><span id="mce_36_end" style="overflow:hidden;"><span id="mce_37_end" style="overflow:hidden;"><span id="mce_38_end" style="overflow:hidden;"><span id="mce_39_end" style="overflow:hidden;"><span id="mce_40_end" style="overflow:hidden;"><span id="mce_41_end" style="overflow:hidden;"><span id="mce_44_end" style="overflow:hidden;"><span id="mce_45_end" style="overflow:hidden;"><span id="mce_46_end" style="overflow:hidden;"><span id="mce_48_end" style="overflow:hidden;"><span id="mce_49_end" style="overflow:hidden;"><span id="mce_60_end" style="overflow:hidden;"><span id="mce_61_end" style="overflow:hidden;"><span id="mce_62_end" style="overflow:hidden;"><span id="mce_63_end" style="overflow:hidden;"><span id="mce_82_start" style="overflow:hidden;">&nbsp;</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span id="mce_80_end" style="overflow:hidden;"></span><span id="mce_76_end" style="overflow:hidden;"></span><span id="mce_64_end" style="overflow:hidden;"><span id="mce_78_end" style="overflow:hidden;"><span id="mce_79_end" style="overflow:hidden;"></span></span></span><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">-Ben<span id="mce_65_start" style="overflow:hidden;"><span id="mce_69_start" style="overflow:hidden;"><span id="mce_71_start" style="overflow:hidden;"><span id="mce_72_end" style="overflow:hidden;"><span id="mce_73_end" style="overflow:hidden;"></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>http://forums.method.me/cs/forums/thread/20552.aspxTue, 14 Jan 2014 19:31:53 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:20552ccooper0http://forums.method.me/cs/forums/thread/20552.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=20552<p><span style="overflow:hidden;">When trying to send out bulk email, I am unable. The message from Method is&nbsp;</span></p> <table cellspacing="0" cellpadding="0"> <tr> <td class="td1"> <p class="p1">Transaction failed. The server response was: 5.7.1 : Relay access denied</p> </td> </tr> </table> <p><span id="mce_0_start" style="overflow:hidden;"></span><span id="mce_1_start" style="overflow:hidden;">I have no problem sending the test email from Method in the email setup. It is only when using ListBuilder and trying to send bulk email that I have this problem.</span></p> <p><span id="mce_1_start" style="overflow:hidden;"></span>Suggestions?</p> <p></p> <p>Chris Cooper</p>