http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/22734.aspxWed, 30 Jul 2014 21:52:13 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:22734Method_Greg0http://forums.method.me/cs/forums/thread/22734.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=22734<p><span style="overflow:hidden;" id="mce_0_start">Hello L<span style="overflow:hidden;" id="mce_1_start"></span>aurie,</span><span style="overflow:hidden;" id="mce_2_start"></span><span style="overflow:hidden;" id="mce_2_start"></span><span style="overflow:hidden;" id="mce_24_start"></span><span style="overflow:hidden;" id="mce_24_start"></span></p> <p><span style="overflow:hidden;" id="mce_4_start"></span>&nbsp;&nbsp;&nbsp; It looks like your company name is not defined in QuickBooks.&nbsp; Method has no control over the <span style="overflow:hidden;" id="mce_11_start">company </span>name of the actual company<span style="overflow:hidden;" id="mce_10_start"> <span style="overflow:hidden;" id="mce_12_start"></span></span><span style="overflow:hidden;" id="mce_12_start">being managed by </span><span style="overflow:hidden;" id="mce_15_start"></span>QuickBooks<span style="overflow:hidden;" id="mce_13_start"></span><span style="overflow:hidden;" id="mce_13_start"></span>.&nbsp; Are you on QuickBooks Online or QuickBooks desktop<span style="overflow:hidden;" id="mce_25_start"></span>?<span style="overflow:hidden;" id="mce_16_start"></span> I can see if I can find the setting for the company name in QuickBooks so you can see what you have it setup as.&nbsp; If you go to <span style="overflow:hidden;" id="mce_5_start"></span><strong>CRM <span style="overflow:hidden;" id="mce_20_start"></span></strong><span style="overflow:hidden;" id="mce_20_start"></span><strong><span id="mce_20_end"></span> -&gt; Home -&gt; Email Templates <span style="overflow:hidden;" id="mce_5_end"></span></strong>and look for the <span style="overflow:hidden;" id="mce_7_start"></span><em>CRM_Follow-upActivityforUser<span style="overflow:hidden;" id="mce_7_end"></span></em> template, you <span style="overflow:hidden;" id="mce_9_start"></span><span style="overflow:hidden;" id="mce_14_start"></span><span style="overflow:hidden;" id="mce_17_start"></span><span style="overflow:hidden;" id="mce_18_start">will see the subject line is: [Company.CompanyName] You have been assigned a Follow-up Activity # Activity.RecordID</span><span style="overflow:hidden;" id="mce_19_start"> . Company.CompanyName comes from your QuickBooks file and is set there accordingly.<span style="overflow:hidden;" id="mce_26_start"></span></span></p> <p><span style="overflow:hidden;" id="mce_23_start"></span></p> <p>Greg</p>http://forums.method.me/cs/forums/thread/22731.aspxWed, 30 Jul 2014 20:44:11 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:22731LaurieH0http://forums.method.me/cs/forums/thread/22731.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=22731<p>Is there a way to have the company name show up on the subject line when I create/save an activity that is then emailed to one of our salespeople? &nbsp;Currently it just has [<span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;">Unknown Company] You have been assigned a Follow-Up Activity #101. &nbsp;It would make it much easier for the receiver to see the company name, especially since it does not show up in the body of the email either. &nbsp;Thanks!</span></span></p>