http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/22754.aspxThu, 31 Jul 2014 16:54:05 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:22754Method_Greg0http://forums.method.me/cs/forums/thread/22754.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=22754<p><span style="overflow:hidden;" id="mce_0_start">Hello Eliza,</span></p> <p><span style="overflow:hidden;" id="mce_0_start"></span><span style="overflow:hidden;" id="mce_1_start"></span>&nbsp;&nbsp;&nbsp; The calculation is done on the Lo<span style="overflow:hidden;" id="mce_7_start"></span>se Focus on the Amount and Probability (%) field<span style="overflow:hidden;" id="mce_2_start">s</span>.&nbsp; See the screenshot below<span style="overflow:hidden;" id="mce_3_start"> that shows the action from the Amount field</span>.&nbsp; Are you using the default screen for your opportunities?&nbsp;<span style="overflow:hidden;" id="mce_11_start"><span style="overflow:hidden;" id="mce_10_start"></span>CRM_EditOpportunity is the name of the default screen.&nbsp;<span style="overflow:hidden;" id="mce_10_end"></span></span> <span style="overflow:hidden;" id="mce_9_start">When you refer to the &quot;face values show correctly&quot;, where are you seeing the value?</span></p> <p><span style="overflow:hidden;" id="mce_9_start"><span style="overflow:hidden;" id="mce_12_start"></span><span style="overflow:hidden;" id="mce_12_start"></span>&nbsp; </span><span style="overflow:hidden;" id="mce_10_start"></span><span style="overflow:hidden;" id="mce_10_end"></span> &nbsp;&nbsp; If you are using the default screen, give Method support a call at 1-888-925-6238 x2.&nbsp; If you are using a custom field, something may have changed for the <span style="overflow:hidden;" id="mce_6_start">Lose Focus </span><span style="overflow:hidden;" id="mce_6_end"></span><span style="overflow:hidden;" id="mce_5_start"></span>actions.&nbsp; Also, if you are viewing the pipeline total on a grid<span style="overflow:hidden;" id="mce_4_start"></span><span style="overflow:hidden;" id="mce_8_start">, make sure the grid is refreshing to get updated values.<span style="overflow:hidden;" id="mce_13_start"></span></span></p> <p></p> <p>Greg</p>http://forums.method.me/cs/forums/thread/22749.aspxThu, 31 Jul 2014 16:26:17 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:22749ElizaEpstein0http://forums.method.me/cs/forums/thread/22749.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=22749<p><span id="mce_0_start" style="overflow:hidden;">Hello,&nbsp;</span></p> <p>Previously our opportunity stages were associated with percentages, helping us formulate the actual value of the sale. For instance, if a opporunity is under Negotiation/Review the value shown for the deal was 80% of the total value. The deal proposed was $1000k&nbsp;it would show as $800 in our pipeline. Currently, none of these values are propegating correctly.&nbsp;<span id="mce_3_start" style="overflow:hidden;"></span></p> <p>How can this be fixed so that they are being applied<span id="mce_6_start" style="overflow:hidden;">&nbsp;</span>correctly<span id="mce_7_start" style="overflow:hidden;"> so our reporting is accurate</span><span id="mce_4_end" style="overflow:hidden;"><span id="mce_5_end" style="overflow:hidden;"></span></span>? The face value<span id="mce_10_start" style="overflow:hidden;">s</span> show<span id="mce_11_start" style="overflow:hidden;"></span> <span id="mce_11_end" style="overflow:hidden;"></span>correctly<span id="mce_9_start" style="overflow:hidden;"><span id="mce_13_start" style="overflow:hidden;"></span></span> but it is not actually calculating on the back end.<span id="mce_2_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"><span id="mce_15_start" style="overflow:hidden;"></span></span></span></p> <p>Thanks!<span id="mce_8_start" style="overflow:hidden;"></span></p>