Re: Help sending estimate and server is in an infinite loop - crushing my email server

Method_Inderdeep — Wed, 29 Oct 2014 13:31:31 GMT

I am glad that your issue is resolved.

Have a great day!

-Inder

Re: Help sending estimate and server is in an infinite loop - crushing my email server

industrialrobotix — Wed, 29 Oct 2014 03:09:16 GMT

Thanks for the info and the follow up call today. We are good to go now.

Re: Help sending estimate and server is in an infinite loop - crushing my email server

Method_Inderdeep — Tue, 28 Oct 2014 16:11:32 GMT

Hello IndustrialRobotix,

Thanks for reporting the issue. We have rolled back the last publish we did, so signing out and sign back in again should resolve the issue.

-Inder

Help sending estimate and server is in an infinite loop - crushing my email server

industrialrobotix — Tue, 28 Oct 2014 15:56:32 GMT

Tried to send an estimate. Took Method a long time, said the message was "healthy"....now I am literally getting an email every 2 seconds from Method....33 per minute...I can't make it stop.
I cant reach tech support - nobody answering. My email server is going to crash....any help would be appreciated. Says a recipient must be specified but it was a known good working email address.

Email Send Failure Alert

The following email failed to send. Method has tried to send this email via your specified mail server a total of 2 times, approximately 1 minutes apart, before giving up.

Mail Server	smtp-relay.gmail.com
Response from Mail Server	A recipient must be specified.
Company Account	xxxxxx
Server User	xxxxx
Use SSL?	True
Port	587
From Name
From Address
To
CC
BCC	xxxxx xxxxx
Subject	xxxxxYour transaction (#00141576) from xxxxx is ready
Body	xxxxxx

Tips:

If some emails are working and some are not working, chances are you are using a bad email address. Ensure the sender email address is permitted to send through this email server, and that the 'To' email address is valid.
If you are sending email with SSL, try going to Customize > My Account > Default Email Preferences and changing the port to 587. If that doesn't work, try 465. Most SSL servers support one or the other.
If you are sending email with SSL, make sure your email server truly supports it. Try going to Customize > My Account > Default Email Preferences and changing the SSL on and off to see what is permitted.
If you are getting a 'Relaying Denied' or 'Unable to relay' error, please ask your email server administrator to disable or remove any 'POP-Before-SMTP' settings - which are not supported by Method.
For more tips visit the Method CRM Help Center

Method:Classic General Q&A

Re: Help sending estimate and server is in an infinite loop - crushing my email server

Re: Help sending estimate and server is in an infinite loop - crushing my email server

Re: Help sending estimate and server is in an infinite loop - crushing my email server

Help sending estimate and server is in an infinite loop - crushing my email server

Email Send Failure Alert