http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/24094.aspxFri, 07 Nov 2014 16:03:17 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:24094Method_Noel0http://forums.method.me/cs/forums/thread/24094.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=24094<p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_7_start" style="overflow:hidden;"><span id="mce_9_start" style="overflow:hidden;"><span id="mce_10_start" style="overflow:hidden;"></span></span><span id="mce_8_start" style="overflow:hidden;"></span></span>Hi RadioGuru,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>I have replicated these inconsistencies and will now log a ticket with our developers.</p> <p>Unfortunately I can not give you an ETA on how long this will take but I will update you as soon as the ticket is updated.</p> <p>As for a workaround, p<span id="mce_3_start" style="overflow:hidden;"></span>erhaps you could<span id="mce_3_end" style="overflow:hidden;"></span> copy <span id="mce_5_start" style="overflow:hidden;">t</span>he underlying HTML code from the source document and<span id="mce_6_start" style="overflow:hidden;"> paste it in to the HTML source in the Method email template.</span></p> <p><span style="overflow:hidden;">Noel<span id="mce_7_end" style="overflow:hidden;"><span id="mce_8_end" style="overflow:hidden;"><span id="mce_9_end" style="overflow:hidden;"><span id="mce_10_end" style="overflow:hidden;"></span></span></span></span></span></p>http://forums.method.me/cs/forums/thread/24057.aspxThu, 06 Nov 2014 15:12:12 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:24057RadioGuru0http://forums.method.me/cs/forums/thread/24057.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=24057<p>I have discovered that if you paste html text from another application like Gmail or Google Docs into a Method&nbsp;email template...some <span id="mce_6_start" style="overflow:hidden;">html&nbsp;</span>attributes like bold and font color sometimes disappear. And <span id="mce_1_start" style="overflow:hidden;">while troubleshooting I also discover that&nbsp;</span>this even happens if you have bold or colored html text within a<span id="mce_3_start" style="overflow:hidden;"> Method email</span>&nbsp;template, and then&nbsp;<span id="mce_2_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;">paste the <span id="mce_15_start" style="overflow:hidden;">text&nbsp;</span><span id="mce_8_start" style="overflow:hidden;"></span><span id="mce_9_start" style="overflow:hidden;"><span id="mce_10_start" style="overflow:hidden;"></span></span>right b<span id="mce_14_start" style="overflow:hidden;"></span>ack into the<span id="mce_16_start" style="overflow:hidden;"></span> email template text box. The bold and font colors often disappear.&nbsp;</span></span></p> <p>Has anyone else noticed this? And perhaps figured out a fix or workaround?</p> <p>Cutting and pasting text from different sources is pretty key to our workflow, so we&#39;re really hoping to find some kind of solution.&nbsp;</p> <p>Many thanks, Gregg<span id="mce_17_start" style="overflow:hidden;"><span id="mce_18_start" style="overflow:hidden;"></span></span></p> <p><span id="mce_17_end" style="overflow:hidden;"><span id="mce_18_end" style="overflow:hidden;"></span></span></p>