http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/24855.aspxTue, 16 Dec 2014 20:37:45 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:24855Method_Justin0http://forums.method.me/cs/forums/thread/24855.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=24855<p><span id="mce_0_start" style="overflow:hidden;">Hi Meghan,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>We&#39;re <span id="mce_7_start" style="overflow:hidden;"></span>currently looking into this issue<span id="mce_4_start" style="overflow:hidden;">. It is a priority for us and</span>&nbsp;<span id="mce_8_start" style="overflow:hidden;"></span>we&#39;ll keep you posted&nbsp;<span id="mce_2_start" style="overflow:hidden;">as we progress toward resolution</span>.<span id="mce_4_end" style="overflow:hidden;"></span></p> <p>- Justin<span id="mce_5_start" style="overflow:hidden;"></span></p>http://forums.method.me/cs/forums/thread/24844.aspxTue, 16 Dec 2014 12:09:09 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:24844Meghan0http://forums.method.me/cs/forums/thread/24844.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=24844<p><span id="mce_0_start" style="overflow:hidden;">I&#39;m not sure if anyone else is having this problem... I already have a support ticket open for it. &nbsp;It&#39;s a bigger issue than it seems for us because we do dozens to hundreds of sales receipt transactions a day.</span></p> <p>I discovered that for about the past 2 months<span id="mce_1_start" style="overflow:hidden;"> (still checking if it&#39;s more)</span> if a staff person deletes a transaction because it&#39;s wrong, it does NOT sync with QuickBooks Online and remove the transaction from QBO. &nbsp;This is very problematic because I now have a possible double entry for the same transaction.</p> <p>Because of this, I have to go back and reconcile all of my sales receipts in QBO against Method. &nbsp;A very time consuming activity. &nbsp;However, I have uncovered *thousands* of dollars in duplicate transactions which have falsely inflated my revenue.</p> <p>Anyone else have this issue? &nbsp;Try making a sales receipt in Method, then sync, then delete it. &nbsp;See if it removes it from QBO. &nbsp;If it doesn&#39;t and you use Sales Receipts often, you have a big headache in front of you.</p>