http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/25541.aspxFri, 30 Jan 2015 18:23:39 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25541Method_Justin0http://forums.method.me/cs/forums/thread/25541.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=25541<p><span id="mce_0_start" style="overflow:hidden;">Hi brivie2008,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Have you taken advantage of your free consulting hour? I think it would be a good opportunity for you to sit down with a member of our Professional Services team and have them show you<span id="mce_2_start" style="overflow:hidden;"> some&nbsp;</span>of the ins and outs of customization. Let me know if you&#39;re interested&nbsp;<span id="mce_1_start" style="overflow:hidden;"><span id="mce_3_start" style="overflow:hidden;">and I&#39;ll have your account manager reach out to discuss the details with you.</span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;">- Justin</span></span></p>http://forums.method.me/cs/forums/thread/25525.aspxThu, 29 Jan 2015 21:56:50 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25525brivie20080http://forums.method.me/cs/forums/thread/25525.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=25525<p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_15_start" style="overflow:hidden;"></span></span></p> <p><span style="overflow:hidden;">I&#39;m new to eCC and have been trying to customize the &quot;edit customer&quot; screen for over a week with little success.</span></p> <p><span style="overflow:hidden;">There just doesn&#39;t seem to be any relation<span id="mce_16_start" style="overflow:hidden;"></span> between the customizing screen and the resulting interfacce screen. Fields that I make 2 columns wide <span id="mce_1_start" style="overflow:hidden;"><span id="mce_3_start" style="overflow:hidden;">in the layout editor </span><span id="mce_18_start" style="overflow:hidden;"></span>end-up</span> only 1/2 inch <span id="mce_2_start" style="overflow:hidden;">wide</span><span id="mce_4_start" style="overflow:hidden;"> <span id="mce_5_start" style="overflow:hidden;"></span>on the <span id="mce_7_start" style="overflow:hidden;"></span>actual screen.</span></span><span style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"></span></span></p> <p><span style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"></span></span><span style="overflow:hidden;">I&#39;ve scoured the <span id="mce_9_start" style="overflow:hidden;">documentation, </span>tutorials and webinars but cannot find any <span id="mce_11_start" style="overflow:hidden;"></span>DETAILED instructions on <span id="mce_12_start" style="overflow:hidden;">screen customization (including all the <span id="mce_13_start" style="overflow:hidden;">form settings, </span>tab setting<span id="mce_14_start" style="overflow:hidden;">s, section settings, etc.)</span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">Can somebody please send me in the right direction?<br /></span></span></span></p>