http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/26142.aspxThu, 05 Mar 2015 17:22:42 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:26142Method_Justin0http://forums.method.me/cs/forums/thread/26142.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=26142<p><span id="mce_0_start" style="overflow:hidden;">Hi techconnect,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>There are <i>CreatedDate&nbsp;</i>and&nbsp;<em>CompletedDate&nbsp;</em>fields within the&nbsp;<strong>Activity&nbsp;</strong>table, so you could build a screen or report to check these values and report on them as you&#39;d like<span id="mce_4_end" style="overflow:hidden;">.</span></p> <p>Hope this helps.</p> <p>- Justin</p>http://forums.method.me/cs/forums/thread/26137.aspxThu, 05 Mar 2015 10:53:00 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:26137techconnect0http://forums.method.me/cs/forums/thread/26137.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=26137<p><span style="overflow:hidden;" id="mce_0_start">Justin,</span></p> <p>It would be the Activity created -&gt; completed time.</p> <p>Thanks,</p> <p>Mike</p>http://forums.method.me/cs/forums/thread/26134.aspxWed, 04 Mar 2015 17:11:12 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:26134Method_Justin0http://forums.method.me/cs/forums/thread/26134.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=26134<p><span id="mce_0_start" style="overflow:hidden;">Hi techconnect,<span id="mce_0_start" style="overflow:hidden;"></span></span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Are you trying to get the Case: Opened &gt; Closed time, or the Activity: Created &gt; Completed time?<span id="mce_1_start" style="overflow:hidden;"></span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>- Justin</p>http://forums.method.me/cs/forums/thread/26130.aspxWed, 04 Mar 2015 15:38:37 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:26130techconnect0http://forums.method.me/cs/forums/thread/26130.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=26130<p><span id="mce_0_start" style="overflow:hidden;"></span>A quick question about activities.&nbsp; Does Method keep a history of the date of status changes in Case Activities?<span id="mce_1_start" style="overflow:hidden;">&nbsp; For example, if we had a phone call regarding a problem that was entered on 3/1/15 with a status of Not Started, updated on 3/2 with a status of In Progress and on 3/3 with a status of Completed, is there any way to view/report on how long it took to go from initial request to completion.</span></p> <p>Thanks as always,</p> <p>Mike</p>