Method:Classic General Q&A

Re: Report Designer Cannot Open Reports

Method_Justin — Mon, 30 Mar 2015 18:58:29 GMT

Gerald,

Glad to hear you got it working. Let us know if you run into any other issues going forward. :)

- Justin

Re: Report Designer Cannot Open Reports

Gerald W — Mon, 30 Mar 2015 18:51:50 GMT

That worked, I am now able to get in and see my reports. Thank you

Re: Report Designer Cannot Open Reports

Method_Justin — Mon, 30 Mar 2015 18:29:18 GMT

Hi Gerald,

Try resetting your password. If that doesn't work, give us a call at 1.888.925.6238 x.2 and we'll be happy to take a look with you.

- Justin

Report Designer Cannot Open Reports

Gerald W — Mon, 30 Mar 2015 18:15:47 GMT

I was working on customizing some reports last week and saved them. When I launch Report designer today and try to sign in to look at the reports and continue editing I keep getting the message "Failed to Open a List of Reports from Server. Reason given was: The Login <My Email Address> Was not Detected." I know this is email/password I used last week and the same login info gets me into my Method account and I can look at everything there. I did not change my password or anything since the last time I was in the report designer last week.