Re: You may be experiencing issues with the Import/Export tool and/or API

Method_Jonathan — Wed, 12 Aug 2015 21:49:47 GMT

A hotfix has been deployed to correct issues related to importing and API endpoints.

Users should now receive proper messaging within the Import/Export tool as well as from our API endpoints.

Cheers

Jon

[Fixed] You may be experiencing issues with the Import/Export tool and/or API

Lynda Byrne — Thu, 06 Aug 2015 19:26:55 GMT

Where Method’s error messages normally explain errors that have occurred while importing or calling API endpoints, you may be receiving the following generic message:

The API could not validate your log in. Please make sure you have entered the correct Company Account, User and Password, and that each are spelt correctly. Also, ensure that this User has been configured for Method API access by going to Customize > Users, editing the User, and ensuring that there is a check in the 'Is Allowed to Connect via MethodAPI' checkbox.

Our team is aware of the situation and we thank you for your patience as we work on a solution.

Method:Classic General Q&A

Re: You may be experiencing issues with the Import/Export tool and/or API

[Fixed] You may be experiencing issues with the Import/Export tool and/or API