http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/28354.aspxWed, 12 Aug 2015 20:46:56 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:28354Method_Morty0http://forums.method.me/cs/forums/thread/28354.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=28354<p><span style="overflow:hidden;" id="mce_0_start">Hey cdvin,</span></p> <p><span style="overflow:hidden;" id="mce_0_start"></span>This one will be a lot easier for both parties to troubleshoot over a screen share with one of our Support mem<span style="overflow:hidden;" id="mce_5_start"></span>b<span style="overflow:hidden;" id="mce_4_start"></span>ers.<span style="overflow:hidden;" id="mce_1_start"></span></p> <p><span style="overflow:hidden;" id="mce_1_start"></span>Please give us a call on the Method support line at 1.888.925.6238 x 2 and we&#39;ll be happy to take a look with you.<span style="overflow:hidden;" id="mce_2_start"></span><br /><br />- Mortaza<span style="overflow:hidden;" id="mce_3_start"><span style="overflow:hidden;" id="mce_6_start"></span></span></p>http://forums.method.me/cs/forums/thread/28346.aspxWed, 12 Aug 2015 17:42:56 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:28346cdvin0http://forums.method.me/cs/forums/thread/28346.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=28346<p>Hi,</p> <p>we have the problem that several of our invoices display a wrong subtotal in the (default Method) invoice screen.<span id="mce_1_start" style="overflow:hidden;"> As an example:</span></p> <p>- 3 positions in the invoice<span id="mce_2_start" style="overflow:hidden;"></span></p> <p>- totaling $99.99<span id="mce_5_start" style="overflow:hidden;"></span></p> <p><span id="mce_3_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;">- Subtotal shows up as $259.97, basically triple-counting the first position<span id="mce_4_start" style="overflow:hidden;"></span></span></span></p> <p><span id="mce_2_start" style="overflow:hidden;"><span style="text-decoration:line-through;"><span id="mce_5_start" style="overflow:hidden;"></span></span></span><span style="text-decoration:line-through;">I<span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"></span></span>f I look at the subtotal field using a customized screen, the correct value shows up, $99.99.</span><span id="mce_0_end" style="overflow:hidden;"><span id="mce_1_end" style="overflow:hidden;"><span id="mce_2_end" style="overflow:hidden;"><span style="text-decoration:line-through;"></span><span id="mce_5_end" style="overflow:hidden;"><span id="mce_7_start" style="overflow:hidden;"></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">In a custom screen, the subtotal also appears to have the same value. I think I had a different subtotal for one invoice, but I am still veryfying what the difference was.</span></span></span></span></span></p> <p>Any idea what that is?</p> <p>I figured out which invoices have that problem, so where the Subotal of the invoice is not the sum of the TlotalAmounts of the line items of those invoices. Can I make Method recalculate those somehow?</p> <p>All this came up because the invoices wouldn&#39;t sync to Quickbooks. If I refetch them from QB, I get extra line items (those were not in Quickbooks), and the subtotal matches. After deleting those items, the inovice is exactly like it has always been in Quickbooks.</p> <p></p>