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Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/28399.aspxFri, 14 Aug 2015 16:48:23 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:28399Method_Morty0http://forums.method.me/cs/forums/thread/28399.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=28399<p><span style="overflow:hidden;" id="mce_0_start">Hey,</span></p> <p><span style="overflow:hidden;" id="mce_0_start"></span><span style="overflow:hidden;" id="mce_1_start">Specific to Cases the Case# is populated by the RecordID. </span><span style="overflow:hidden;" id="mce_1_end"></span><span style="overflow:hidden;" id="mce_2_start"></span><span style="overflow:hidden;" id="mce_3_start"><span style="overflow:hidden;" id="mce_4_start">The RecordID will always go sequential, (1, 2, 3,) <span style="overflow:hidden;" id="mce_29_start"></span>we cannot adjust that.</span></span></p> <p><span style="overflow:hidden;" id="mce_3_start"><span style="overflow:hidden;" id="mce_4_start"></span></span>Alternativally we can add a field to the Cases Table (e.g. RefNumber)<span style="overflow:hidden;" id="mce_5_start"></span><span style="overflow:hidden;" id="mce_6_start"></span><span style="overflow:hidden;" id="mce_7_start"></span><span style="overflow:hidden;" id="mce_8_start"> in which we can control the # order.</span></p> <p><span style="overflow:hidden;" id="mce_9_start"></span><span style="overflow:hidden;" id="mce_15_start">You can look at how <span style="overflow:hidden;" id="mce_15_start">it works on the stock Activities<span style="overflow:hidden;" id="mce_32_start"> Tab</span> within the</span> NewActivity screen. Take a look at the Save action<span style="overflow:hidden;" id="mce_18_start"></span> and Action #54 you can see how the <span style="overflow:hidden;" id="mce_34_start">Related </span>Act. # gets updated<span style="overflow:hidden;" id="mce_21_start"> w</span><span style="overflow:hidden;" id="mce_21_end"></span>ith the <span style="overflow:hidden;" id="mce_19_start"></span>RecordID - using the Character Function you can alter how it&#39;s displayed and then <span style="overflow:hidden;" id="mce_40_start"></span><span style="overflow:hidden;" id="mce_40_start">using a<span style="overflow:hidden;" id="mce_45_start">n</span> <span style="overflow:hidden;" id="mce_43_start"></span>Insert</span><span style="overflow:hidden;" id="mce_44_start"> Records</span> into Table you can push it into the RefNumber field you made in the Cases table<span style="overflow:hidden;" id="mce_49_start"></span><span style="overflow:hidden;" id="mce_49_start"></span>.<span style="overflow:hidden;" id="mce_48_start"></span><span style="overflow:hidden;" id="mce_47_start"></span><br /></span></p> <p><span style="overflow:hidden;" id="mce_46_start"></span>Now add the RefNumber to the Grid to the ActivityList screen to view.<span style="overflow:hidden;" id="mce_51_start"></span><span style="overflow:hidden;" id="mce_41_start"><span style="overflow:hidden;" id="mce_42_start"></span></span></p> <p>- Mortaza<span style="overflow:hidden;" id="mce_33_start"><span style="overflow:hidden;" id="mce_35_start"></span></span><span style="overflow:hidden;" id="mce_36_start"></span><span style="overflow:hidden;" id="mce_37_start"></span><span style="overflow:hidden;" id="mce_38_start"><span style="overflow:hidden;" id="mce_50_start"></span></span></p> <p><span style="overflow:hidden;" id="mce_15_start"><span style="overflow:hidden;" id="mce_28_start"></span><span style="overflow:hidden;" id="mce_28_start"></span><span style="overflow:hidden;" id="mce_27_start"><span style="overflow:hidden;" id="mce_30_start"></span></span><span style="overflow:hidden;" id="mce_22_start"><span style="overflow:hidden;" id="mce_31_start"></span></span></span></p> <p><span style="overflow:hidden;" id="mce_15_start"><span style="overflow:hidden;" id="mce_22_start"></span><span style="overflow:hidden;" id="mce_17_start"><span style="overflow:hidden;" id="mce_24_start"></span></span><span style="overflow:hidden;" id="mce_16_start"></span></span></p> <p><span style="overflow:hidden;" id="mce_10_start"></span><span style="overflow:hidden;" id="mce_11_start"><span style="overflow:hidden;" id="mce_23_start"></span></span><span style="overflow:hidden;" id="mce_12_start"></span><span style="overflow:hidden;" id="mce_13_start"></span><span style="overflow:hidden;" id="mce_14_start"></span><span style="overflow:hidden;" id="mce_25_start"></span><span style="overflow:hidden;" id="mce_26_start"></span></p>http://forums.method.me/cs/forums/thread/28388.aspxThu, 13 Aug 2015 22:08:28 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:28388sdmo0http://forums.method.me/cs/forums/thread/28388.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=28388<p>Hi there,</p> <p>It appears that case numbering defaults to 1,2,3,... is there any way to set <span style="overflow:hidden;" id="mce_0_start">cases to begin with a different number?<span style="overflow:hidden;" id="mce_1_start"></span></span></p> <p>Thanks!</p> <p>Sarah</p>