Method:Classic General Q&A

Re: Error Copying screens

Method_Morty — Fri, 18 Sep 2015 14:45:48 GMT

Hey James,

The case is open and has now been assigned to a Support member. They should be in contact ASAP.

I have noted down all the information in the case notes.

For reference: (#15810).

-- Mortaza

Re: Error Copying screens

jsautel — Fri, 18 Sep 2015 14:19:21 GMT

Hey this issue has started to happen again. Should I re-open that ticket?

Thanks

Re: Error Copying screens

Method_Morty — Fri, 11 Sep 2015 14:37:05 GMT

Hey James,

I have seen this issue before with another client. This one will be tough to troubleshoot over the Forums; I have created a case for you and a Support member will reach out ASAP to further troubleshoot over a screen share.

For reference: case#15679

-- Mortaza

Re: Error Copying screens

jsautel — Thu, 10 Sep 2015 21:46:26 GMT

only to customized screens

Re: Error Copying screens

Method_Morty — Thu, 10 Sep 2015 21:35:33 GMT

Hey,

Does it happen only when you copy customized screens? Or is it with both stock & customized?

-- Mortaza

Error Copying screens

jsautel — Thu, 10 Sep 2015 20:14:05 GMT

Hello method.

We have been encountering a problem for about a week now. When we copy a screen, we get the error:

Hoowever: I exit out and refresh all of method, and the screen is made. In the copied screen, no actions anywhere are copied over.

Thanks