Method:Classic General Q&A

Re: Resolving user access issues

Anonymous — Wed, 07 Jul 2010 14:41:59 GMT

Hi LilAaron,

Can you please e-mail me the company name for the method account? My e-mail is a.mahadeo@methodintegration.com

Re: Resolving user access issues

LilAaron — Tue, 06 Jul 2010 21:34:16 GMT

Problem is the Admin person is the one that is locked out with the wrong permissions. Any other suggestions would be appreciated.

Re: Resolving user access issues

Anonymous — Tue, 06 Jul 2010 15:07:06 GMT

Hello LilAaron,

The person (Admin) who created the account should be able to log in and modify the access for that user under Customize > Users. Check the welcome e-mail that was sent when the account was set up to confirm the log in info for the Admin if you are not sure. Hope this helps.

Resolving user access issues

LilAaron — Mon, 05 Jul 2010 18:54:37 GMT

I accidentally locked my only user out of my account with access only to sales & marketing. How do I release the user and give it complete access again?