http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/29287.aspxWed, 07 Oct 2015 20:00:07 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:29287Method_Audisho0http://forums.method.me/cs/forums/thread/29287.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=29287<p class="p1">Hi Don,</p> <p class="p1">We just spoke on the phone. To summarize, you were entering your credentials correctly and your user did have proper access to the API. I had you reset your password and this resolved the issue.</p> <p class="p1">--Audisho</p>http://forums.method.me/cs/forums/thread/29283.aspxWed, 07 Oct 2015 19:23:14 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:29283Method_Morty0http://forums.method.me/cs/forums/thread/29283.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=29283<p><span id="mce_0_start" style="overflow:hidden;">Hey Don,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Make sure your Company Account has no spaces and is input exactly how it&#39;s displayed. I emailed you how it should look.&nbsp;<span id="mce_3_start" style="overflow:hidden;"></span></p> <p>-- Mortaza<span id="mce_6_start" style="overflow:hidden;"></span></p>http://forums.method.me/cs/forums/thread/29277.aspxWed, 07 Oct 2015 18:43:36 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:29277InstaDRY0http://forums.method.me/cs/forums/thread/29277.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=29277<p>Just downloaded the Outlook Add-In &nbsp;and now cannot login to the app. &nbsp;Used the same login information from Report Designer and website (which both worked fine). &nbsp;Is there a setting I need to play with?</p>